Octavia Hardy
Pontiac,MI
Summary
Experienced and reliable general worker with a proven track record of efficiently completing tasks in diverse settings. Proficient in manual labor, equipment operation, and maintaining clean and organized workspaces. Safety-conscious with a strong work ethic and adaptable to different environments. Ready to bring value to a dynamic team and make a positive impact.
Overview
15
15
years of professional experience
Work History
Laundry Assistant
Regency Centers
Shelby Township, MI
03.2022 - Current
- Provided customer service by answering questions about services offered or responding to complaints in a timely manner.
- Kept records of all laundry activities including temperature readings, chemicals used and amount of water consumed.
- Followed safety protocols while operating machinery and handling hazardous materials such as detergents and bleach.
In Home Care
Homeality
Little Rock, AR
09.2021 - 03.2022
- Assisted seniors with daily living activities such as bathing, dressing, grooming and toileting.
- Provided companionship to elderly clients through conversation, outings and other activities.
- Transported clients to medical appointments, errands and social engagements in a safe manner.
Personal Care Assistant
Comfort Community Center of Georgia
Marietta, GA
06.2015 - 03.2021
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Assessed changes in condition or behavior of the client which may require further medical attention.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Developed individual plans of care based on assessment findings and physician orders.
- Built strong and trusting rapport with clients and loved ones.
Senior Program Instructor/Personal Care Assistant
InCommunity/GCSS
Marietta, GA
06.2015 - 03.2021
- Organized and led activities designed to promote physical, mental, and social development.
- Developed and implemented a variety of educational programs to meet the needs of students.
- Planned, prepared, and presented lessons that followed curriculum guidelines.
- Assisted in developing IEPs for special-needs students.
- Compiled and analyzed weekly trainee retention reports.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
Patient Care Technician
St.Joseph Mercy Oakland
Pontiac, MI
01.2015 - 02.2015
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Ensured that all medical equipment was properly maintained and sterilized.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Explained treatment procedures to patients and their families.
- Provided emotional support for patients and families during difficult times.
- Assisted with patient transfers from bed to wheelchair or strher as needed.
Direct Care Worker
Packard Group, Inc
Southfield, MI
06.2012 - 01.2015
- Assisted clients with daily activities, including meal preparation and medication administration.
- Coordinated transportation for medical appointments and other errands.
- Provided personal care to clients, such as bathing, grooming and toileting.
- Organized paperwork related to case notes, assessment forms and discharge summaries.
- Performed basic first aid procedures when necessary.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Transported clients to doctor's appointments and errands.
- Supervised medication administration, personal hygiene and other activities of daily living.
Manager
Patterson Care,Inc
Birmingham, MI
05.2009 - 03.2012
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Monitored staff performance and addressed issues.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Trained employees on additional job positions to maintain coverage of roles.
- Created training modules and documentation to train staff.
- Established and managed yearly budgets of up to $24,000.
Home Health Aide
Helping Hands Nursing Solutions
Southfield, MI
06.2009 - 12.2009
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Administered medications as instructed by physician or nurse practitioner.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Assisted with client personal care needs to foster independence and well-being.
Education
High School Diploma -
Pontiac Central High School
Pontiac, MI06-1995
Some College (No Degree) - Patient Care Tech
Dorsey Technical, Pontiac/Waterford
Pontiac/Waterford, MichiganSkills
- Microsoft Word
- PPE use
- Public Speaking
- Critical Thinking
- Project Planning
- Relationship Building
- Dependable and Responsible
- Self-Directed
- Organization
- Problem-Solving
- Teamwork and Collaboration
- PCT certified
- Problem Resolution
Timeline
Laundry Assistant
Regency Centers
03.2022 - Current
In Home Care
Homeality
09.2021 - 03.2022
Personal Care Assistant
Comfort Community Center of Georgia
06.2015 - 03.2021
Senior Program Instructor/Personal Care Assistant
InCommunity/GCSS
06.2015 - 03.2021
Patient Care Technician
St.Joseph Mercy Oakland
01.2015 - 02.2015
Direct Care Worker
Packard Group, Inc
06.2012 - 01.2015
Home Health Aide
Helping Hands Nursing Solutions
06.2009 - 12.2009
Manager
Patterson Care,Inc
05.2009 - 03.2012
High School Diploma -
Pontiac Central High School
Some College (No Degree) - Patient Care Tech
Dorsey Technical, Pontiac/Waterford
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