Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Octavia Osmond

Far Rockaway,NY

Summary

I am a highly effective individual that promotes a positive, productive environment. My reputation for excellence and high quality service to clients is impeccable. I have the ability to interact effectively with all levels of management and staff. Able to meet and exceed goals with minimal supervision. I’m very motivated for advancing in a career. Loyalty in position held. Team player, innovative problem solver. Willing to learn and accept constructive criticism. Resourceful Library Assistant known for high productivity and efficiency in task completion. Possess specialized skills in cataloging, digital resource management, and customer service. Excel in organization, time management, and communication, ensuring smooth library operations and positive user experiences. Organized library team member with administrative, customer service and catalog management expertise. Supports smooth library operations by accurately managing records and physical resources. Advanced user of database, software and digital catalog software.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Heartshare Human Services of NY
Far Rockaway, NY
11.2021 - 05.2024
  • Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Developed relationships with families of those receiving services to ensure continuity of care.

Personal Care Assistant

Heart to Heart Home Care Agency
Brooklyn, New York
12.2020 - 01.2021
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Provided companionship to elderly and disabled clients in their homes or other residential facilities.
  • Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
  • Accompanied clients to medical appointments and provided transportation services when necessary.
  • Prepared meals according to dietary requirements and assisted in feeding when needed.
  • Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status.
  • Maintained accurate records of client care activities on computerized systems for charting purposes.
  • Assisted physical therapists with exercises designed to increase strength, coordination, balance and flexibility.
  • Participated in recreational activities with clients such as reading books, playing cards or board games.
  • Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
  • Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
  • Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.

Community Child Care Worker

effes day care
Brooklyn, NY
10.2019 - 03.2020
  • Assisted in the implementation of daily educational activities for children aged 3-5 years old.
  • Provided emotional support and guidance to children, families and colleagues.
  • Organized playtime activities to encourage physical development, such as outdoor games and arts and crafts.
  • Monitored children's behavior during playtime and implemented appropriate disciplinary measures when necessary.
  • Encouraged positive social interactions between children through group activities.
  • Developed individual learning plans for each child based on their individual needs and abilities.
  • Conducted regular assessments of each child's progress and reported back to parents and guardians.
  • Maintained up-to-date records of each child's development, including health checkups, immunizations and allergies.
  • Collaborated with other childcare professionals to ensure best practice standards were met at all times.
  • Communicated regularly with parents and guardians regarding their child's progress and any concerns or issues that may arise.
  • Created a safe environment by ensuring that safety protocols were followed at all times within the facility.
  • Participated in team meetings to discuss best practices for providing quality care.
  • Provided assistance with meal preparation, feeding, cleaning up after meals, changing diapers.
  • Instructed children on proper hand washing techniques before eating or playing outside.

Cashier

Burlington Coat Factory
Brooklyn, New York
12.2016 - 01.2017
  • Handled currency and credit transactions quickly and accurately
  • Mastered point of service computer system for automated order taking
  • Built loyal clientele through friendly interaction and consistent appreciation
  • Assisted with duties in other areas of the store, stock shelves, mark prices on shelves and items
  • Promoted store sales to each customer.

Cashier

Duane Reade
Brooklyn, New York
01.2016 - 03.2016
  • Performed daily recovery to ensure a neat, clean and organized store
  • Provided great customer service
  • Restocked condiments and maintained clean work
  • Operated cash register
  • Responded to customers' complaints and resolve their issues.

Library Assistant

Summer Youth Employment Program
Brooklyn, New York
06.2014 - 08.2014
  • Provided reference and reader's advisory services to library patrons.
  • Assisted in the cataloging of new books and materials.
  • Organized shelves, book displays, and other library areas according to established guidelines.
  • Performed basic computer troubleshooting and maintenance tasks.
  • Maintained accurate records of circulation activities including check-ins and outs and overdue items.
  • Assisted in maintaining a clean, safe environment by ensuring that furniture was arranged correctly and floors were free of debris.
  • Conducted inventory of library collections on a regular basis.

Crew Member

Golden Crust
Brooklyn, New York
03.2014 - 05.2014
  • Maintained sanitation, health, and safety standards in work areas
  • Cleaned food preparation areas, cooking surfaces, and utensils
  • Operated large-volume cooking equipment such as grills, deep-fat fryers, or griddles
  • Verified that prepared food meets requirements for quality and quantity
  • Took food and drink orders and receive payment from customers.

Summer Camp Counselor

Summer Youth Employment Program
Brooklyn, New York
06.2013 - 08.2013
  • Provided guidance and support to campers in a safe, encouraging environment.
  • Assisted with the planning and execution of daily activities for campers.
  • Supervised groups of children during recreational activities.
  • Conducted safety checks on all equipment used by campers.
  • Ensured that all rules were followed at the camp grounds.
  • Encouraged positive behavior among campers through role modeling and reinforcement techniques.
  • Organized games and sports activities to keep campers entertained.
  • Held emergency drills to ensure that everyone was prepared for any situation.
  • Helped plan special events such as field trips, picnics, and BBQs.
  • Maintained accurate records of attendance, behavior, and medical information for each camper.
  • Assisted with meal preparation and served meals in an organized manner.
  • Developed strong relationships with parents to provide updates on their child's progress at camp.
  • Collaborated with other counselors to create fun learning experiences for campers.
  • Monitored swimming areas to ensure that safety protocols were being followed by all swimmers.
  • Educated children about nature conservation and outdoor living skills such as building shelters or starting fires safely.
  • Provided first aid when needed in accordance with established procedures.
  • Performed regular maintenance tasks around the campsite, including cleaning cabins and bathrooms.
  • Engaged in conversations with individual children about their interests, concerns, goals.
  • Resolved conflicts between campers using effective communication strategies.
  • Facilitated team-building exercises among different age groups of campers.
  • Managed disciplinary issues according to established policies and procedures.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.

Groundskeeper

Summer Youth Employment Program
Brooklyn, New York
06.2012 - 08.2012
  • Swept and raked leaves, debris and other materials from grounds;.
  • Maintained walkways, driveways and parking lots by removing snow, ice and other obstructions;.
  • Inspected lawns for weeds, pests or other signs of damage;.
  • Operated mowers, tractors and other equipment in a safe manner;.
  • Collected litter from the grounds on a regular basis;.
  • Assisted with landscaping projects such as laying sod or planting trees;.
  • Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
  • Moved leaves and grass clippings using leaf blower.
  • Lifted and removed fallen or damaged branches using hand and power tools.

Skills

  • Excellent communication skills
  • Able to learn and adapt quickly
  • Excellent time management skills
  • Able to maintain reliable and consistent attendance and punctuality
  • Highly organized
  • Great attention to detail and follow-up
  • Direct Patient Care
  • Cataloging of materials
  • Library Services
  • Sorting and processing donations

Certification

  • pca

Timeline

Direct Support Professional

Heartshare Human Services of NY
11.2021 - 05.2024

Personal Care Assistant

Heart to Heart Home Care Agency
12.2020 - 01.2021

Community Child Care Worker

effes day care
10.2019 - 03.2020

Cashier

Burlington Coat Factory
12.2016 - 01.2017

Cashier

Duane Reade
01.2016 - 03.2016

Library Assistant

Summer Youth Employment Program
06.2014 - 08.2014

Crew Member

Golden Crust
03.2014 - 05.2014

Summer Camp Counselor

Summer Youth Employment Program
06.2013 - 08.2013

Groundskeeper

Summer Youth Employment Program
06.2012 - 08.2012
  • pca
Octavia Osmond