Octavia Ramsay

Desk assistant at my college.

Sign guests in and out of the dormitory buildings

• Greeted visitors at the front desk and directed them accordingly.
• Assist guests with check-in and checkout procedures
• Maintained cleanliness of front desk area throughout shift; stocked supplies as necessary.
• Verified the identification of guests prior to check-in.

• Attended training sessions focused on developing retail skillset.
• Adhered to all company policies regarding customer service standards.
• Operated cash register to process sales transactions.
• Processed returns and exchanges according to company policy.
• Maintained cleanliness of the store, including floors, shelves, counters and restrooms.
• Organized and maintained store displays.
• Assisted customers with carry-out orders from the store.
• Handled customer complaints professionally and efficiently.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Bagged or packaged purchases and wrapped gifts.
• Described merchandise and explained use, operation and care.

• I go to patient houses and take care of them for the day
• Or sometimes it'll be for multiple days
• Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
• Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
• Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
• Administered prescribed medications on a timely basis following care plan instructions.
• Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
• Respected the rights of each individual client while maintaining confidentiality of all personal information.
• Assisted clients with daily living activities such as bathing, dressing, and grooming.
• Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
• Prepared meals according to dietary requirements and assisted with feeding when necessary.
• Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
• Ensured compliance with all applicable laws, regulations and standards governing home health care services.
• Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
• Provided emotional support to clients during difficult times.
• Supported bathing, dressing and personal care needs.
• Maintained clean and well-organized environment for client happiness and safety.
• Encouraged residents to participate in activities of daily living to enhance personal dignity.
• Built strong and trusting rapport with clients and loved ones.

• Mainly worked as a cashier , greeting customers and will bring them food if they wanted
• Communicated effectively with other staff members in order to maintain a smooth workflow during peak hours.
• Resolved customer complaints promptly and professionally.
• Utilized proper sanitation techniques when operating kitchen equipment such as fryers, grills, ovens.
• Restocked condiments such as ketchup, mustard, and mayonnaise as needed.
• Ensured the cleanliness of the concession stand area by wiping down surfaces and cleaning up spills.
• Organized inventory in an efficient manner to ensure easy access when needed.
• Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a timely manner.
• Operated a cash register to process payments for food items.
• Greeted customers and provided excellent customer service.
• Followed all safety guidelines while preparing food items.
• Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
• Received orders and fulfilled orders quickly and efficiently.
• Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
• Calculated and processed payments, communicating with customers to ensure accuracy and satisfaction.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
• Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
• Restocked napkins, condiments and utensils at self-service areas during slow periods.
• Welcomed and thanked guests to demonstrate appreciation for patronage.
• Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
• Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.

• Had to come up with lesson plans for kids
• Supervise the kids , interact with the children etc
• Provided guidance and supervision to campers during all activities both onsite and offsite.
• Created fun, age appropriate crafts that encouraged children to use their imaginations.
• Developed and implemented educational activities for campers aged 5-10 to engage them with the environment and each other.
• Actively engaged with campers in outdoor activities such as sports, games, arts and crafts projects.
• Ensured proper sanitation procedures were followed at all times throughout the day by staff members and campers alike.
• Instructed small groups of students on proper safety techniques while engaging in outdoor activities.
• Monitored camper behavior in order to maintain a safe environment; addressed issues promptly when necessary.
• Encouraged positive interactions among campers while diffusing potential conflicts between them.
• Provided feedback to parents regarding their child's behavior at camp as well as any areas where improvement may be needed.
• Used videos, lectures and moderated discussions to engage students during class.
• Collaborated with other counselors to create fun learning experiences for campers.
• Provided first aid when needed in accordance with established procedures.
• Engaged in conversations with individual children about their interests, concerns, goals.
• Provided guidance and support to campers in a safe, encouraging environment.
• Ensured that all rules were followed at the camp grounds.
• Organized games and sports activities to keep campers entertained.
• Encouraged positive behavior among campers through role modeling and reinforcement techniques.
• Resolved conflicts between campers using effective communication strategies.
• Supervised groups of children during recreational activities.

• Worked cashier , and customer service as well as keeping the store clean and organized
• Kept informed about new products arriving at the store on a regular basis.
• Completed transactions in an efficient manner while providing excellent customer service.
• Provided product information and answered customer questions.
• Demonstrated knowledge of store products and services.
• Processed returned merchandise according to company policies.
• Assisted customers with finding the right product for their needs.
• Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
• Handled customer complaints in a professional manner.
• Stocked shelves with merchandise according to company standards.
• Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
• Followed company policies, rules and procedures to promote company goals and maintain safety.
• Helped customers by answering questions and locating merchandise.
• Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
• Operated cash registers and processed transactions including sales, returns, and exchanges.
• Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.