Octavia Smith
Roseville,MN
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash / UberEATS / GrubHub
Minneapolis-Saint Paul, MN
04.2021 - Current
- As a Food Delivery Driver I offer a consistent record of fast deliveries and friendly service
- I strive to satisfy customers consistently by working efficiently, answering questions, and skillfully handling payments
- I am very knowledgeable about different restaurants' procedures, and promotions, and I am effective at handling concerns.
Collection Agent
Vadnais Heights, MN
02.2021 - 01.2023
- My role was to take inbound and outbound calls between businesses and customers to collect debts and resolve outstanding balances
- My responsibilities included developing payment plans, locating debtors in order to begin the recovery process, and negotiating debt payments.
Independent Living Specialist
Olu's Home
Minneapolis, MN
10.2018 - 08.2021
- I provided ongoing support for vulnerable adults as they moved toward there said goals
- I provided information and referrals on disability related resources
- I also provided individualized and group training in independent living skills
- I had to take my clients to and from appointments and ensure they were on top of their medications and assisted with their day to day activites.
Direct Support Professional
Mary T Inc.
Coon Rapids, MN
01.2015 - 06.2018
- I worked directly with individuals who have intellectual or developmental disabilities
- Day-to-day I assisted individuals with various daily living activities like bathing, eating, administering medications, hygiene, and grooming, transportation, job search, etc.
Education
High School Diploma -
Blaine High School
Blaine, MN05-2014
Skills
- CPR
- Caregiver
- Medication Administration (7 years)
- Developmental Disabilities Experience
- House Keeping
- Customer service
- Call center experience
- Phone support
- Delivery driver experience
Certification
- CPR Certified July 2023 to July 2025
Timeline
Delivery Driver
DoorDash / UberEATS / GrubHub
04.2021 - Current
Collection Agent
02.2021 - 01.2023
Independent Living Specialist
Olu's Home
10.2018 - 08.2021
Direct Support Professional
Mary T Inc.
01.2015 - 06.2018
- CPR Certified July 2023 to July 2025
High School Diploma -
Blaine High School
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