Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Hi, I’m

Octavia Smith

Administrative Professional
Grand Prairie,Texas
Octavia Smith

Summary

  • Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.

Overview

11
years of professional experience

Work History

Andy Frain Services
Arlington, TX

Compliance and Human Resource Assistant, Director
04.2022 - Current

Job overview

  • Train employees on existing and new policies and positions
  • Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
  • Developed and maintained training materials for new hires.
  • Assisted with hiring events to network with potential candidates to join out team.
  • Guided employees through automated self-service platform for real-time attendance tracking.
  • Hired and trained employees on operations and performance expectations.
  • Cultivated and maintained relationships to promote positive work culture.
  • Guided and motivated staff to drive maximum performance.
  • Developed and presented new ideas and conceptualized new approaches and solutions.
  • Analyzed problematic situations and occurrences to provide solutions and facilitate company survival and growth.
  • Partnered with staff to create professional development plans to support personal and business growth.
  • Supported work-life balance to improve staff morale.
  • Facilitated orientation and training classes to communicate policies and procedures to new hires.
  • Interviewed potential participants to determine eligibility.
  • Entered participant data into databases.
  • Reviewed data obtained from interview for completeness and accuracy.
  • Assisted individuals in filling out applications or questionnaires.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Scanned and filed forms, reports, correspondence and receipts.
  • Located missing records by searching files or contacting individuals assigned to records.
  • Implemented new filing system and created updated forms.
  • Classified information into chronological, alphabetical or numerical order.
  • Input data into computer systems to support document and information retrieval.
  • Located, retrieved and copied information in response to requests and delivered to authorized users.
  • Added new material to file records or created new records.
  • Sorted or classified information according to content, purpose or user criteria.
  • Scanned or read incoming materials to determine classification or filing.
  • Eliminated outdated or unnecessary materials according to file maintenance guidelines or legal requirements.

Family Life Ministry
Orlando, FL

Prayer Director/ Dallas Area
07.2016 - Current

Job overview

  • Recruit volunteers for proper staffing of upcoming events.
  • Make contact with churches via telephone, text, and emails to supply them with information and materials needed to promote upcoming events
  • Greet, pray, and follow up with guests to cultivate lasting relationships.
  • Used excellent verbal skills to engage guest in conversation and effectively determine needs and prayer request.
  • Prepared staff volunteer schedules and assigned team members to specific duties.
  • Delegated work to volunteers, setting priorities and goals.
  • Provided leadership, insight and mentoring to new volunteers to supply knowledge of various ministry policies and opportunities.
  • Used strong issue resolution and communication skills to cultivate and strengthen ministry/guest relationships.

Godoco Ministries
Grand Prairie, TX

Event Coordinator
06.2012 - Current

Job overview

  • Solidified and worked within allotted budgets
  • Created and followed timelines
  • Scouted and booked venues and caters
  • Managed volunteers to ensure successful events
  • Oversaw event logistics, venue scheduling and accommodations.
  • Coordinated vendors, timelines and budgets for events.
  • Organized event facility, food and beverage selections and audio-visual arrangements.
  • Led site walk-through and meetings prior to event to go over checklists and delegate assignments to staff.
  • Hired, trained and supervised volunteers and support staff required for events.
  • Negotiated with vendors to achieve most favorable terms.
  • Tracked payments, balances and registrations for various events.
  • Planned and coordinated registration, hotel accommodations and transportation to facilitate smooth execution of event activities.
  • Produced contracts and invoices for events and monitored fee collection.
  • Selected chefs or catering companies to prepare food for events.
  • Coordinated and allocated equipment, supplies and staff for events.
  • Created program activities, agendas and budgets based on client requirements.
  • Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.
  • Managed safe and smooth food delivery at banquets, conferences and social events.
  • Recruited sponsors for events and planned scope of involvement, financial tie-ins and promotional aspects for mutual benefit.
  • Applied industry knowledge and personal expertise to customize meetings, conferences and conventions to specific standards.
  • Documented events with details in customer preferences, financial considerations and successes and failures.
  • Selected catering services for different types of events, balancing cost, menu and term options against client demands.
  • Helped clients produce brochures, publications and event-specific materials for optimum effect.
  • Organized guest support services for guests to meet accommodation, transportation and service needs.
  • Implemented promotional strategies to maximize conference and convention attendees.
  • Supported accurate financial recordkeeping by closely checking bills and approving payments.
  • Sourced speakers and special guests for wide range of corporate, industry and charitable events.
  • Designed and delivered presentations to educate, inform and motivate audiences.
  • Provided individual and group counseling to guide clients in areas of social and emotional needs.
  • Acted as client advocate to resolve emergency problems in crisis situations.
  • Assigned group or family sessions to assist with modifying problem behaviors.

Homeschool Educator, Smith Academy of Excellence
Grand Prairie, TX

Academic Coordinator/Teacher
10.2019 - 03.2022

Job overview

  • Fostered a structured environment for learning through organization and routine
  • Planned local and national field trips to enhance learning
  • Effectively managed allotted budget for learning expenses
  • Eliminated learning gaps and effectively instructed students, utilizing wide variety of innovative teaching aids and motivational strategies.
  • Retained interest and maximized receptive learning while assisting in student education using child-based hands-on curriculum.
  • Efficiently managed day-to-day educational aiding operations, including lesson planning, student guidance, curriculum implementation and continuous improvement of industry best practices.
  • Initiated new learning methods to ensure total student comprehension while curbing learning time.
  • Planned, administered and controlled budgets.
  • Advised students on course selection, progress toward graduation and career decisions.
  • Strategized and implemented methods for streamlining processes, controlling costs and modernizing operations.
  • Used assessment instruments to monitor student learning results.
  • Planned, administered and controlled budgets to maintain accurate financial records and produce financial reports.

Collin College
McKinney, TX

Admissions Assistant
08.2016 - 12.2018

Job overview

  • Evaluated and processed incoming students applications and transcripts
  • Assisted students with the application process
  • Answered student inquiries through emails and incoming calls
  • Verified and processed confidential documents
  • Operated basic computer systems, filing systems, and office equipment
  • Maintained professional, welcoming and orderly reception area to greet guests.
  • Coordinated admissions efficiently by communicating with internal departments and external organizations to obtain records and transfer documentation.
  • Collaborated with IT professionals to troubleshoot student database issues.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

Education

Liberty University

Associates Degree
01.2017

University Overview

Skills

  • Hiring and Retention
  • Team Building
  • Budget Management
  • Strategic Planning
  • Problem-Solving
  • Personnel Documentation Verification
  • Staffing Documentation Maintenance
  • Processing Personnel Records Compilation
  • Critical Thinking
  • Time Management
  • Attention to Detail
  • Employee Interviews
  • Onboarding and Training
  • Interpersonal Communication
  • Work Planning and Organization
  • Research Information Sourcing
  • New Employee Orientation
  • Employee Data Record Keeping
  • Recruitment Documentation
  • Verbal and Written Communication
  • Company Policies and Procedures Training
  • Microsoft Office
  • Problem Solving
  • Legal and Regulatory Compliance
  • Organizational Development
  • Crisis Management
  • Issues Resolution
  • Events logistics management
  • Meeting planning
  • Team mentorship
  • Budget development
  • Volunteer Management
  • Time management
  • Database Management
  • Client meetings
  • Sponsorship development
  • Scheduling
  • File management
  • Budgeting
  • Staff Management
  • Business administration
  • Project Management
  • Venue selection
  • Conference planning
Availability
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Quote

You learn to speak by speaking, to study by studying, to run by running, to work by working; in just the same way, you learn to love by loving.
Saint Francis de Sales

Timeline

Compliance and Human Resource Assistant, Director
Andy Frain Services
04.2022 - Current
Academic Coordinator/Teacher
Homeschool Educator, Smith Academy of Excellence
10.2019 - 03.2022
Admissions Assistant
Collin College
08.2016 - 12.2018
Prayer Director/ Dallas Area
Family Life Ministry
07.2016 - Current
Event Coordinator
Godoco Ministries
06.2012 - Current
Liberty University
Associates Degree
Octavia SmithAdministrative Professional