Octavia Vinston
Ann Arbor,MI
Summary
Detail-oriented Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Manager
University of Michigan- M Dining
Ann Arbor , MI
08.2023 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Ensured compliance with industry regulations and company policies.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Supervised daily operations including scheduling shifts, assigning duties.
- Collaborated with management on developing strategic plans for achieving business goals.
- Resolved conflicts between team members in an effective manner.
Home Health Aide
H&E Homecare
Ypsilanti , MI
02.2020 - Current
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Prepared meals and snacks according to prescribed diets.
- Helped client with medication self-administration.
General Manager
Wendys Restaurant
Ann Arbor , MI
09.2011 - 08.2023
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Created schedules and monitored payroll to remain within budget.
- Administered employee discipline through verbal and written warnings.
- Guided management and supervisory staff to promote smooth operations.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Recruited, trained and empowered employees to achieve key performance indicators.
Education
Some College (No Degree) - Business Management
Washtenaw Community College
Ann Arbor, MISkills
- Operations Management
- Recruiting and interviewing
- Sales monitoring
- Cost Reduction
- Employee Performance Evaluations
- Employee Scheduling
- Operations Oversight
- Performance Improvements
Certification
- ServSafe Certification
- Anaphylaxis & Epinephrine Certification
Timeline
Assistant Manager
University of Michigan- M Dining
08.2023 - Current
Home Health Aide
H&E Homecare
02.2020 - Current
General Manager
Wendys Restaurant
09.2011 - 08.2023
Some College (No Degree) - Business Management
Washtenaw Community College
- ServSafe Certification
- Anaphylaxis & Epinephrine Certification
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