Summary
Overview
Work History
Education
Skills
Affiliations
Certification
My personal philosophy to being a great leader
References
Timeline
Generic

OCTAVIAN A. MOODY

Remote, USA,USA

Summary

Executive with 20 years of Project Management experience and 10 years in Operations across Banking and Call Centers. Expertise in implementing standards that enhance productivity and reduce costs. Recognized for strategic problem-solving and effective communication, fostering collaboration to achieve organizational objectives. Proven track record in operational strategy, team leadership, and financial oversight, ensuring project success and high productivity.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Director B2B2C (Multifamily/Builder/HOA/SFR) – Project Management Office

ADT LLC
Boca Raton, FL
12.2019 - Current
  • Established the B2B2C Project Management Office that includes Engineers, Product managers and Project Managers.
  • Managed a portfolio to date of $5M of IOT initiatives, including new product implementations and managing infrastructure and maintenance.
  • Created the PMO process from onboarding, templates, and a project dashboard to show CAPEX vs. OPEX spend by quarter, six months, and annually.
  • Created the forecasts annually, and the roadmap to pitch to leadership.
  • Responsible for creating a forum for all the leads to collaborate across the functional team to discuss risks, issues, and constraints to determine immediate changes or monitoring.
  • Worked with the VP of B2B2C to acquire a startup and responsible for integrating their necessary expenses and backend platform into ADT centralized platform.
  • Spearheaded the integration of Salesforce Billing into multifamily.

Sr. IT Manager in Product Innovations

ADT, LLC
Boca Raton, FL
04.2015 - 12.2019
  • Implemented the first DIY, mobile alarm system.
  • Responsible for $2M initiative and managing vendor; Zoura relationship.
  • 2-year initiative.
  • SMS – Resurrected shelved project and my team implemented within 6 months to include contract negotiations of MSA and statement of work (SOW) of new vendor.
  • Added line of businesses participation.
  • Implemented original internal scorecard that is part of all of installers and Operations metrics that provide forecasting, actuals, success criteria and performance bonuses.
  • Managed the relationship with Google for the implementation of the Wi-Fi and Hub and Hub Max.

VICE PRESIDENT/SR. PROJECT MANAGER IN PORTFOLIO SUPPORT

CHASE BANK
San Antonio, TX
12.2012 - 04.2015
  • Responsible for Collection Litigations Portfolio of projects.
  • Managed resources, baselined projects rolled up into the portfolio and oversaw budget and risk management at the portfolio level.
  • Responsible for establishing the Initiative Execution (PMO Sub) team to include establishing the charter and hiring of resources.
  • Responsible for developing and implementing a process to centralizing and receiving all project requests within the Collection Litigation department.
  • Vendor Management; SOW deliverables, contract renegotiations.
  • Reported weekly, monthly project status reports to immediate management and quarterly C level meetings.
  • Managed all incoming attorney requests, providing priority and responding to OCC, CFP and consent order requests.
  • Managed team of 15 (Internal Project Managers and Consultants).
  • Present to executive leadership monthly; Status on all Consent Order activity, data requests and in-flight Projects.
  • Spearhead the Change Management and Priority Board for the department.
  • Reduced overhead by 20% and save the department $500K in expense in a year.

SR. PROJECT MANAGER/DEPUTY PROGRAM MANAGER AT 690TH NSS ENTERPRISE SERVICE DESK– CONSULTANT

DOD
San Antonio, TX
04.2011 - 11.2012
  • Managed over 500+ Tier 1 and Tier 2 technicians at a Help Desk, and support resources; developers, Project managers, QA, BI team, worldwide.
  • Reduced the Back off support from 50 – 30 FTE, realigning them to their expertise.
  • Saved the AF $100K in additional HW/SW by absorbing extended warranty.
  • Responsible for reengineering operational processes for technician; procedures and training.
  • Weekly data analysis providing metrics to the Squadron, Wing and Group commander to include a review of the financial health of the squadron.
  • Quarterly reviews with the contracting and Squadron office.
  • Spearheaded integration and implementation of ITSM as the PM for the squadron.
  • Project officer for the squadron leading, planning initiatives within the unit.
  • Developed and managed Portfolio plan of all projects, to the deliverables and associated forecasted costs specified in the PWS.
  • Implemented Change Management process for the back off support and quarterly reviews with the Commander and the consultant firm.
  • Led Procurement/Acquisitions within Squadron for any cyber and HW needs for the Squadron.
  • EOY unfunded Change management board member.
  • Engagement lead on behalf of the squadron.
  • Managed implementation of Squadron intranet Portal.
  • Mandatory travel 50% with Commander to attend strategy and planning sessions (Domestically and Internationally).

Education

Master of Science - Information Technology

Webster University
St. Louis, MO
08-2003

BBA - Information Technology

Wayland Baptist University
Plainview, TX
05-2000

Skills

  • Project management and change management
  • Risk assessment and mitigation
  • Cross-functional collaboration and leadership
  • Process improvement and optimization
  • Strategic planning and execution
  • Business process reengineering
  • Effective communication skills
  • Critical thinking and analysis
  • Analytical problem solving techniques
  • Sponsor expectations management and alignment
  • Executive briefings and presentations
  • Statement of work development
  • Acquisition strategies
  • People management and development
  • Financial management and budgeting
  • Employee training and growth initiatives
  • Regulatory compliance oversight

Affiliations

  • Habitat for Humanity
  • Feed the children
  • Thanksgiving dinner for the City
  • Annual Childrens Holiday event
  • Read to the Children

Certification

  • Villanova - Six Sigma (Black Belt)
  • Agile/Scrum certified
  • Safe Agilst certified
  • Saleforce (CRM/Billing) training through Accenture
  • AI for Business Specialization

My personal philosophy to being a great leader

  • Believe. Spirituality is something that is greater than oneself. It grounds you, especially during the "storming" phase of ones life
  • Speak and treat others like you want to be SPOKEN to and TREATED
  • Learn from your former leaders that did not treat you well and be INTENTIONAL about being different
  • Don't be afraid to be vulnerable in front of your team. It's not a sign of weakness, rather a sign of strength. It's a way to connect
  • No matter how far you go up, don't forget it was by the work of those on your team who valued your leadership. Don't forget about them. Always keep a hand back to pull them along the way.
  • Accountability and Thank you goes farther then you know. So do it!

References

References available upon request.

Timeline

Director B2B2C (Multifamily/Builder/HOA/SFR) – Project Management Office

ADT LLC
12.2019 - Current

Sr. IT Manager in Product Innovations

ADT, LLC
04.2015 - 12.2019

VICE PRESIDENT/SR. PROJECT MANAGER IN PORTFOLIO SUPPORT

CHASE BANK
12.2012 - 04.2015

SR. PROJECT MANAGER/DEPUTY PROGRAM MANAGER AT 690TH NSS ENTERPRISE SERVICE DESK– CONSULTANT

DOD
04.2011 - 11.2012

Master of Science - Information Technology

Webster University

BBA - Information Technology

Wayland Baptist University

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OCTAVIAN A. MOODY