Octavio Alvarez
South Gate,CA
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures in high-volume, fast-paced hospital settings. Detail-oriented and committed to maintaining highest quality control and patient care standards. Highly effective and knowledgeable in software.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Patient Service Technician
Laboratory Corporation Of America
Lynwood, CA
04.2024 - Current
- Managed patient intake processes, ensuring accurate data entry and documentation compliance.
- Coordinated specimen collection and processing, adhering to laboratory protocols and safety standards.
- Trained new staff on operational procedures and customer service best practices, enhancing team efficiency.
- Streamlined appointment scheduling, optimizing patient flow and reducing wait times.
- Implemented quality control measures to uphold laboratory standards and improve service reliability.
Laboratory Assistant
PIH Health Hospital Downey
Downey, CA
03.2023 - 01.2024
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Obtained samples for testing through venipuncture following standard protocols.
- Collaborated with other departments to establish cohesive laboratory operations.
- Able to draw nine to 11 patients per hour.
Phlebotomist
Providence Health System At Saint Joseph Hospital
Eureka, CA
10.2022 - 01.2023
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols preparing specimens for testing and analysis.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
Office Assistant
Express Employment Professionals
Eureka, CA
11.2021 - 10.2022
- Interacted with customers by phone, email or in-person to provide information.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Prepared specimens for testing and analysis.
- Logged samples correctly into computerized tracking system.
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
Counselor
Aegis Treatment Center
Eureka, CA
06.2020 - 09.2021
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Provided guidance and advice to help cultivate self-esteem and community involvement.
- Managed caseload of up to 70 patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Coordinated referrals for addiction services based on individual client needs and preferences.
Education
Bachelor of Arts - Psychology
Humboldt State University
Arcata, CA05-2019
Skills
- Fluent in Spanish and English
- Mental Health Support
- Crisis Response
- Contributing Team Player
- Proper Collection and Storage Procedure
- Specimen Handling Protocols
- Epic Software
- Quick Learner
- Communication and interpersonal skills
- Documentation accuracy
- Processing Specimens
- Specimen Processor
Certification
- CPT 1 - Certified Phlebotomy Technician
- BLS Provider
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Patient Service Technician
Laboratory Corporation Of America
04.2024 - Current
Laboratory Assistant
PIH Health Hospital Downey
03.2023 - 01.2024
Phlebotomist
Providence Health System At Saint Joseph Hospital
10.2022 - 01.2023
Office Assistant
Express Employment Professionals
11.2021 - 10.2022
Counselor
Aegis Treatment Center
06.2020 - 09.2021
Bachelor of Arts - Psychology
Humboldt State University