Octavio Gonzalez
PHOENIX,AZ
Summary
I am Resourceful Supervisor looking to contribute to a team and trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Supervisor SouthWest Gas Division
VW CONNECT LLC, License Number C
PHOENIX
12.2024 - Current
- Supervised daily operations to ensure efficient workflow and task completion.
- Trained new staff on company policies and operational procedures.
- Coordinated team schedules to optimize resource allocation and coverage.
- Resolved employee conflicts and fostered a positive work environment.
- Supervised daily operations and ensured adherence to company protocols.
- Directed and supervised team of 15 employees in daily operations.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Supervisor SouthWest Gas Division
Fugal
PHOENIX, AZ
09.2019 - 12.2024
- Supervised daily operations to ensure team efficiency and productivity.
- Coordinated workflow between departments to improve communication and collaboration.
- Trained new staff on safety protocols and operational procedures.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Complied with company policies, objectives and communication goals.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Managed team of XX employees, ensuring high productivity and quality standards were met.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Foreman SouthWest Gas
Team Fishel
PHOENIX, Az
10.2017 - 09.2019
- Supervised daily operations and ensured compliance with safety standards.
- Coordinated team activities and assigned tasks to optimize workflow.
- Trained new employees on equipment use and safety procedures.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Prepared and planned worksites to help jobs run smoothly.
Gas Fitter SouthWest Gas
Underground Construction Co
PHOENIX, Az
05.2015 - 10.2017
- Installed gas lines and appliances according to safety regulations.
- Conducted routine inspections and maintenance on gas systems.
- Collaborated with project teams to ensure timely installations.
- Trained junior fitters on installation techniques and safety practices.
- Diagnosed gas system issues and implemented effective repairs.
- Threaded and installed pipe using pipe wrench and dies.
- Adhered closely to safety protocols, applicable regulations and industry best practices.
- Tested, diagnosed and replaced defective equipment.
Education
OSHA 30 - 30
OSHA
PHOENIX, Az 04.2024 - 03.2026
Some College (No Degree) - Construction Technology
Cochise College
Douglas, AZ 01.2013 - 05.2015
Skills
- Certified with SWG Ops Manual for gas installation
- Worked with Directional Drills to install plastic and steel gas mains
- Understand Bore Logs and procedures
- Knowledge with Traffic Control Jobs and Restoration
- Team leadership
- Employee training
- Workflow optimization
- Conflict resolution
- Safety compliance
- Attention to detail
- Positive work environment
- Employee development
- Goal oriented
- Employee motivation
- Quality control
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Supervisor SouthWest Gas Division
VW CONNECT LLC, License Number C
12.2024 - Current
OSHA 30 - 30
OSHA
04.2024 - 03.2026
Supervisor SouthWest Gas Division
Fugal
09.2019 - 12.2024
Foreman SouthWest Gas
Team Fishel
10.2017 - 09.2019
Gas Fitter SouthWest Gas
Underground Construction Co
05.2015 - 10.2017
Some College (No Degree) - Construction Technology
Cochise College
01.2013 - 05.2015