Octavio Perez
Miami Gardens,FL
Summary
Proven to excel in fast-paced environments, I leveraged my organizational skills and positive attitude at Kingspan to enhance team efficiency and customer satisfaction. Specializing in problem-solving and multitasking, I consistently met productivity goals, improving order fulfillment by over 20%. My collaborative spirit and customer service expertise have been pivotal in driving results and fostering workplace harmony.
Overview
18
18
years of professional experience
Work History
Kingspan
Operator.
05.2023 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Asbestos Abatement Worker
Best Tec
01.2008 - 06.2022
- Removed asbestos using hand and power tools or specialty equipment.
- Prepared work areas with proper containment procedures and filtration systems.
- Complied with environmental laws and regulations concerning asbestos and hazardous waste removal.
- Utilized power tools during asbestos removal to completely remove hazardous materials.
- Identified materials requiring removal or special handling.
- Secured and contained asbestos and hazardous materials for transport.
- Tested air quality to check for complete removal of all asbestos.
- Constructed and placed containment corridors between worksites to properly contain asbestos and hazardous materials.
- Utilized personal protective equipment during building demolition and asbestos removal.
- Collected waste in approved disposal bags and sealed with correct procedures.
Sales Associate
Lids
01.2007 - 01.2008
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
CHAMPS
01.2006 - 01.2007
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Picker
PartMax
01.2006 - 01.2006
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
Education
High School Diploma -
American Senior High School Adult Education
Hialeah, FL06.2005
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Dependable and Responsible
- Multitasking
- Calm Under Pressure
- Organizational Skills
- Active Listening
- Organization and Time Management
Languages
Spanish
Native or Bilingual
Timeline
Kingspan
Operator.
05.2023 - 06.2024
Asbestos Abatement Worker
Best Tec
01.2008 - 06.2022
Sales Associate
Lids
01.2007 - 01.2008
Sales Associate
CHAMPS
01.2006 - 01.2007
Picker
PartMax
01.2006 - 01.2006
High School Diploma -
American Senior High School Adult Education
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