Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Octavio Rivas Uribe

Fountain,CO

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Manager of Operations

A Touch Of Green Inc
07.2018 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Increased profit by streamlining operations.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Manager of Operations

PODS Moving & Storage
09.2003 - 05.2018
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Devised processes to boost long-term business success and increase profit levels.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Automotive Service Technician

Budget Car And Truck Rental
01.1999 - 07.2003
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.

Education

High School Diploma -

Chaffey High School
Ontario, CA
05.1996

Skills

  • Business Operations
  • Overseeing Employees
  • Overseeing Logistics
  • Inventory Audits
  • Safety Regulations
  • Incident Management
  • Operational Efficiency
  • Corrective Actions
  • Growth Plans
  • Delivery Schedules
  • Safety Awareness
  • Employee Evaluation
  • Annual Budgets
  • Incident Response
  • Human Resources Department Processes
  • Desktops, Laptops and Mobile Devices
  • Customer Service Best Practices
  • Minor Repairs
  • Management Training
  • Manage Operations
  • Materials Planning and Logistics
  • Inventory Tracking and Management
  • Efficiency Estimation
  • Improve Performance
  • Hiring and Onboarding
  • Equipment Repairs
  • Staff Training
  • Payroll and Timekeeping

Accomplishments

  • Earned the Excellent Audit Award” Award in 2014
  • Promoted to My own location after 1 years with the company.
  • Supervised team of 24 staff members.
  • Collaborated with team of 3 in the development of Austin and San Antonio Location. PODS
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Certified Fist Aid, Children & Adult CPR, Stop the bleed schedule for October 2023
  • Certified 190 Forklift For 14 years, (Expired) PODS
  • Certified Smart Driving, Smith System Driving 100% Score PODS
  • Certificate Of Lift Lead Operator PODS
  • Certificate Manager Critical Thinking test 98% PODS
  • Certificate Customer relations test 100% PODS
  • Certificate Use of Electronics while Driving PODS

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Manager of Operations

A Touch Of Green Inc
07.2018 - Current

Manager of Operations

PODS Moving & Storage
09.2003 - 05.2018

Automotive Service Technician

Budget Car And Truck Rental
01.1999 - 07.2003

High School Diploma -

Chaffey High School

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Octavio Rivas Uribe