Octavio Terrazas
Tucson,AZ
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Industrious Salesperson with proven skills to build long-lasting relationships and bring in new clientele. Expert customer service and sales leader well-versed in devising creative product, service, and problem solutions. Offering top-notch presentation skills and exceptional rapport-building abilities. Customer-oriented, strategic-thinking Salesperson with over 35 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Expertise in growing network connections, introducing products, implementing pricing models and revealing customer needs to deliver solutions. Customer-oriented, strategic-thinking Salesperson with over 35 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Expertise in growing network connections, introducing products, implementing pricing models and revealing customer needs to deliver solutions. High-energy sales leader with proven relationship-building skills and significant background working with Process Instrumentation and Controls customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Materials Manager
My Homeowners Handyman
Tucson, AZ
11.2022 - 03.2024
- Developed and implemented systems for tracking material usage and costs.
- Established performance measures for vendors and tracked activities to verify continued conformance with standards and contract terms.
- Analyzed supplier performance, identified cost savings opportunities, negotiated contracts, and managed vendor relationships.
- Generated reports summarizing material usage trends for review by senior management team.
- Implemented new methods for organizing inventory data in order to increase efficiency of operations.
- Oversaw shipping and receiving procedures for parts and finished goods.
- Scheduled deliveries for company materials, supplies and equipment.
- Coordinated shipping and receiving activities to optimize inventory levels and minimize delays or back orders.
Salesperson
Camping World
Tucson, AZ
03.2021 - 10.2022
- Developed key customer relationships to increase sales.
- Resolved customer complaints promptly and efficiently.
- Educated customers about products and services offered by the company.
- Advised customers on the latest product features and benefits.
- Assisted customers in selecting appropriate products or services for their needs.
- Provided personalized service to build relationships with customers.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Acquired new customers and identified unique needs to deliver relevant products.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Developed eye for detail and suggested accessories to complement purchase.
- Generated new business opportunities through cold calling campaigns.
- Participated in trade shows, conferences, and other marketing events.
- Utilized CRM software tools to track leads, manage accounts, and document conversations.
- Demonstrated product features to align with customer needs.
- Presented products and services to prospective and existing customers to meet client needs.
- Used CRM database to track referral and appointment data.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Greeted and assisted customers to foster positive experiences.
Salesperson
Larry H. Miller Volkswagen/Chrysler Jeep
Tucson, AZ
12.2018 - 12.2020
- Developed key customer relationships to increase sales.
- Resolved customer complaints promptly and efficiently.
- Educated customers about products and services offered by the company.
- Advised customers on the latest product features and benefits.
- Assisted customers in selecting appropriate products or services for their needs.
- Provided personalized service to build relationships with customers.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Acquired new customers and identified unique needs to deliver relevant products.
- Developed eye for detail and suggested accessories to complement purchase.
- Generated new business opportunities through cold calling campaigns.
- Utilized CRM software tools to track leads, manage accounts, and document conversations.
- Demonstrated product features to align with customer needs.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Used CRM database to track referral and appointment data.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Leveraged CRM system to manage sales activities and track sales performance.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
Salesperson
Van Chevrolet/GMC/Buick
Tucson, AZ
01.2017 - 10.2018
- Developed key customer relationships to increase sales.
- Resolved customer complaints promptly and efficiently.
- Educated customers about products and services offered by the company.
- Advised customers on the latest product features and benefits.
- Assisted customers in selecting appropriate products or services for their needs.
- Provided personalized service to build relationships with customers.
- Participated in trade shows, conferences, and other marketing events.
- Utilized CRM software tools to track leads, manage accounts, and document conversations.
Education
High School Diploma -
Sahuaro High School
Tucson, AZ05-1981
Some College (No Degree) - Computer And Information Sciences
Pima Community College
Tucson, AZSkills
- Shipment Scheduling
- Stock Control
- Warehouse Management
- Inventory Management
- Pricing Updates
- Analytical Thinking
- MS Office
- Documentation and Reporting
- Problem-Solving Abilities
- Attention to Detail
- Excellent Communication
- Contract Negotiation
- Analytical Skills
- Customer Service
- Business Savvy
- Problem-Solving
- Decision-Making
- Data Collection
- Professionalism
Affiliations
- Golfing
- Family
- Music
- Travel
Certification
- Various Process Instrumentation and Controlsi n Various Industrial Accounts
- Master Certifications with VW, Hyundai, Chrysler/Jeep
Timeline
Materials Manager
My Homeowners Handyman
11.2022 - 03.2024
Salesperson
Camping World
03.2021 - 10.2022
Salesperson
Larry H. Miller Volkswagen/Chrysler Jeep
12.2018 - 12.2020
Salesperson
Van Chevrolet/GMC/Buick
01.2017 - 10.2018
High School Diploma -
Sahuaro High School
Some College (No Degree) - Computer And Information Sciences
Pima Community College
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