Summary
Overview
Work History
Education
Skills
References
Timeline
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Octavious Melendez

Octavious Melendez

Jersey City,NJ

Summary

Accomplished Luxury Director with 10+ years of success driving revenue growth, leading high-performing teams, and curating exceptional client experiences for world-renowned fashion houses. Recognized for operational excellence, innovative client development strategies, and cultivating enduring VIC relationships that translate into sustained sales performance and brand loyalty.

Overview

11
11
years of professional experience

Work History

Custom Showroom Manager

Billy Reid
New York, New York
02.2025 - 06.2025
  • Analyzed market and business trends to set ambitious quarterly and monthly targets, developing strategic action plans aligned with showroom P&L reports.
  • Led the NY Showroom team post-acquisition transition by optimizing workflows and team dynamics, driving productivity gains. While also guaranteeing precise order execution, reducing production costs and increasing overall profitability.
  • Provided operational support to a top-performing stylist, overseeing scheduling, KPI tracking, visual merchandising, and clienteling initiatives to drive sales and elevate client experience.

Concessions Manager

Reiss/ Bloomingdales
New York, New York
06.2024 - 02.2025
  • Successfully drove annual sales exceeding $1M, establishing Reiss as the # 1 performing concession at Bloomingdale's by cultivating strong relationships with VICs, personal shoppers, and studio stylists.
  • Led all clienteling efforts including outreach, appointments, and personalized wardrobe solutions, growing a loyal book of clients.
  • Implemented business development strategies that increased YOY growth through exclusive events, styling sessions, and focused outreach.

NY Metro Area Manager

ORLEBAR BROWN (CHANEL)
New York, New York
02.2021 - 05.2023
  • Designed and spearheaded the implementation of training practices for onboarding associates, while also creating roadmaps to enhance strategic priorities to build a long term vision for team growth & individual development.
  • Clienteling specialist with proven success in steering innovative strategies geared towards profile development and revenue building retention.
  • Implemented Top Right standard behaviors and practices throughout the U.S, ensuring exceptional service and consistency across all client-facing interactions and virtual appointments.

Sales Supervisor/ Made-To-Measure Specialist

VALENTINO
New York, New York
03.2014 - 11.2020
  • Established a consignment driven business, by ensuring relationship growth with stylist and VIC clients through personal, and digitally consultive approach.
  • Coordinated with corporate in developing training programs throughout different stores geared towards enhancing associates product knowledge; enabled better interaction while responding to customer inquiries as well as providing necessary tools to drive sales presentation in both ready to wear and Made to Measure.
  • Appointed by the company CEO to provide personalized service to high-profile clients for private fittings, tailored to your unique needs and preferences.

Education

Visual Merchandising and Marketing

Wood Tobe-Coburn
New York, NY
12.2004

Skills

  • Luxury Retail & Concession Managment
  • Clienteling & VIC Development
  • Sales and KPI Optimization
  • Made-To-Measure & Bespoke Services
  • Diversity & Team Building
  • Cross-Functional Communication
  • Visual Merchandising
  • Retail P&L / Budget Awareness

References

References available upon request.

Timeline

Custom Showroom Manager

Billy Reid
02.2025 - 06.2025

Concessions Manager

Reiss/ Bloomingdales
06.2024 - 02.2025

NY Metro Area Manager

ORLEBAR BROWN (CHANEL)
02.2021 - 05.2023

Sales Supervisor/ Made-To-Measure Specialist

VALENTINO
03.2014 - 11.2020

Visual Merchandising and Marketing

Wood Tobe-Coburn

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