Octavious Moody
Miami
Summary
Dependable manager with 6+ years of experience in management and employee supervision. Skilled at managing inventory control, shipping & receiving, customer relations and safety & compliance. Promoted to positions of increased responsibility given strong people and project management skills.
Overview
10
10
years of professional experience
Work History
Sales Associate
Saks Fifth Avenue
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Lost Prevention
Ritz-Carlton
10.2019 - 08.2020
- Monitored and supervised customer's activities in store to detect signs of attempted theft
- Responded calmly and promptly to emergency conditions, safety hazards and threats to life or property
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation
Manager
Diamonds Sports Bar & Grill
05.2015 - 12.2019
- Trained employees on additional job positions to maintain coverage of roles
- Assigned tasks to associates to fit skill levels and maximize team performance
- Recruited and hired qualified candidates to fill open positions
Bellman
Marriott Marquis
07.2019 - 11.2019
- Responded to guest concerns and requests and quickly handled issues
- Greeted visitors pleasantly upon arrival and offered immediate assistance
- Transferred suitcases, bags and other items from vehicles and main lobby to and from guest rooms
Shoe Sales Associate
DTLR
11.2018 - 05.2019
- Promoted welcoming environment by acknowledging customer and engaging in conversation to identify footwear needs
- Operated cash register, scanned items, bagged merchandise and properly handled methods of payment to facilitate accurate sales transactions
Education
Shoe Sales Associate -
DTLR
Chicago, IL05.2019
High School Diploma -
Leo Catholic High School
Chicago, il01.2013
Skills
- Dependable
- Management
- Employee supervision
- Inventory control
- Shipping & receiving
- Customer relations
- Safety & compliance
- People management
- Project management
- Creative
- Motivated
- Resourceful
- Organized
- Hard Worker
- Sales Techniques
- Critical thinking
- Maintenance & Repair
- Team management
Timeline
Sales Associate
Saks Fifth Avenue
08.2023 - Current
Lost Prevention
Ritz-Carlton
10.2019 - 08.2020
Bellman
Marriott Marquis
07.2019 - 11.2019
Shoe Sales Associate
DTLR
11.2018 - 05.2019
Manager
Diamonds Sports Bar & Grill
05.2015 - 12.2019
Shoe Sales Associate -
DTLR
High School Diploma -
Leo Catholic High School
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