Octavius Brown
Summary
Organized and attentive Warehouse Coordinator successful at staying ahead of fast-paced demands by effectively coordinating documentation, inventories and team schedules. Efficient in ordering new product and reporting on important trends. Manages high workload successfully by employing excellent multitasking and prioritization skills.
Overview
4
4
years of professional experience
Work History
Warehouse Operator
Axiom Staffing
06.2022 - Current
- Improved warehouse efficiency by implementing new inventory management systems and procedures.
- Streamlined order processing for faster customer service and reduced shipping times.
- Reduced product damage rates by enforcing proper handling techniques and storage methods.
- Collaborated with other departments to optimize warehouse space and improve overall company performance.
- Provided excellent customer service by efficiently processing returns, exchanges, or damages according to company policies.
Driver
Uber And Lyft
02.2021 - Current
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
Driver
Manufactured Duct & Supply
04.2020 - 10.2020
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Managed inventory tracking system to ensure proper documentation of all shipments delivered or picked up.
Education
Associate of Arts -
Prince George's Community College
Upper Marlboro, MD01.2008
High School Diploma -
Fairmont Heights High School
Capitol Heights, MD05.2005
Skills
- Performance Goals
- Managing Fleet Vehicles
- Customer Satisfaction
- Critical Thinking
- Customer Order Fulfillment
- Product Inventory Counts
- Shipment Coordination
- Customer Needs Assessments
- General Housekeeping
- Customer Inquiries
- Vehicle Transport
- Team Goals
Timeline
Warehouse Operator
Axiom Staffing
06.2022 - Current
Driver
Uber And Lyft
02.2021 - Current
Driver
Manufactured Duct & Supply
04.2020 - 10.2020
Associate of Arts -
Prince George's Community College
High School Diploma -
Fairmont Heights High School
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