Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Websites
Timeline
Generic

Octavius Sligh

Charlotte,NC

Summary

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Produce Clerk

Harris Teeter
Gastonia, NC
03.2023 - 07.2024
  • Assisted customers with product selection and inquiries.
  • Received and stocked incoming produce shipments.
  • Monitored temperature logs for refrigerators and freezers.
  • Weighed, labeled, priced, and packaged produce items for sale.
  • Checked for quality, ripeness, and overall condition of products before stocking shelves.
  • Provided excellent customer service by greeting each customer promptly.
  • Kept accurate records of inventory levels and restocked as needed.

Warehouse Worker

Advance Auto Parts Distribution
Gastonia, NC
08.2022 - 03.2023
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Operated scanners, computers, and other equipment to track orders.
  • Followed established guidelines for picking orders accurately.
  • Provided assistance in loading and unloading containers from ships and trains.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Transported goods to designated areas within the warehouse facility.

Personal Shopper

Harris Teeter
Gastonia, NC
10.2021 - 08.2022
  • Updated item descriptions in computer system for accurate tracking of stock levels.
  • Maintained accurate records of all purchases made by customers.
  • Assisted customers in selecting items that met their individual needs and preferences.
  • Developed relationships with loyal shoppers by providing personalized shopping experiences.
  • Processed payments for purchased items using cash registers or other payment systems.
  • Followed proper procedures when accepting returns or exchanging items for customers.
  • Maintained a high level of customer service while ensuring customer satisfaction.

Cashier

Harris Teeter
Charlotte, NC
08.2021 - 02.2022
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Ensured compliance with all safety regulations within the store environment.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Bagger

Harris Teeter
Winston-Salem, NC
04.2020 - 08.2021
  • Greeted customers warmly and answered any questions they had.
  • Maintained cleanliness of checkout area including floors, counters, and shelves.
  • Bagged groceries for customers quickly and accurately.
  • Greeted customers entering the store with a friendly attitude.
  • Offered assistance to elderly or disabled patrons who needed help carrying bags out of the store.

Education

Bachelor of Arts - Studio Arts

Queens University of Charlotte
Charlotte, NC
05-2025

Associate of Arts - Fine Arts

Forsyth Technical Community College
Winston-salem, NC
12-2020

High School Diploma -

East Forsyth High School
Kernersville, NC
06-2014

Skills

  • Price Checking
  • Safe Food Handling
  • Customer Service
  • Online Order Processing
  • Attention to Detail
  • Prioritizing Orders
  • Heavy Lifting
  • Upbeat and Outgoing Attitude
  • Verifying Order Accuracy
  • Documentation And Reporting
  • Shipment Preparation
  • Storage Organization
  • Product identification
  • Picking and processing
  • Merchandise Selection

Certification

  • CNA1-2017

Affiliations

  • Youth Ministry 2007-2020
  • Babysitting 2010-2022

Timeline

Produce Clerk

Harris Teeter
03.2023 - 07.2024

Warehouse Worker

Advance Auto Parts Distribution
08.2022 - 03.2023

Personal Shopper

Harris Teeter
10.2021 - 08.2022

Cashier

Harris Teeter
08.2021 - 02.2022

Bagger

Harris Teeter
04.2020 - 08.2021

Bachelor of Arts - Studio Arts

Queens University of Charlotte

Associate of Arts - Fine Arts

Forsyth Technical Community College

High School Diploma -

East Forsyth High School

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Octavius Sligh