Ocyano Prevost
Oakland,CA
Overview
3
3
years of professional experience
Work History
Small Business Owner
Founder Shield
Oakland, CA
07.2023 - Current
- Developed business plans and strategies to grow small business.
- Prepared staff work schedules and assigned team members to specific duties.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Negotiated contracts with vendors, suppliers and customers.
- Oversaw daily operations of small business including customer service and financial management.
- Resolved conflicts between staff members and customers when necessary.
- Met with service vendors or product suppliers to facilitate delivery.
- Conducted market research to identify trends, opportunities, and competitive threats.
- Monitored progress by establishing plans, budgets and measuring results.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Material Handler
FedEx
Oakland, CA
06.2022 - Current
- Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
- Used scanners to track parcel information, condition or receipt.
- Reported any malfunctions or damages of material handling equipment promptly.
- Transported hazardous materials safely according to established protocols.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Packed boxes and stock using organizational guidelines.
- Loaded and unloaded trucks with appropriate material handling equipment.
- Supported other warehouse personnel in completing tasks efficiently.
- Inspected materials for any damages or defects upon receipt.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Updated job knowledge by participating in educational opportunities such as seminars or trainings.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with training new employees on company policies and procedures.
- Provided training and mentorship to junior members of the team.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
High School Diploma -
Latitude High 37.8
Oakland, CA06-2022
Skills
- New market research
- Business growth and retention
- Business operations leadership
- Planning and execution
- New business launch
- Equipment safety
- Material packaging
- Attention to detail
- Warehouse operations
- Verbal and written communication
- Loading and unloading
- Inventory reporting
- Heavy lifting
- Material identification
- Warehouse management
- Materials management
- Financial planning
- Negotiation
- Team building
- Strategic planning
- Entrepreneurial leadership
- Business development
- Cost control and analysis
Languages
Cambodian
Limited
Timeline
Small Business Owner
Founder Shield
07.2023 - Current
Material Handler
FedEx
06.2022 - Current
High School Diploma -
Latitude High 37.8