O'Daila Major
Bowie,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Hr Assistant
Department Of Social Services
07.2024 - 11.2024
- Assist with recruitment and onboarding processes
- Conduct new hire orientations and trainings
- Assist with performance management and employee relations
- Assist with HR compliance and regulatory requirements
- Coordinate employee events and recognition programs
- Provide general administrative support to the HR department
- Certified in Business Etiquette
Team Supervisor
Wawa
- 06.2024
- I was hired as a customer service associate
- Handling customer complaints
- Handle inbound customer service calls
- I was promoted twice to a Lead Customer Associate then to a Team Supervisor
- I had to work all three shifts
- As a manager I was responsible for the loan safe
- I had to plan out my shift etc.
Store Operation Support
At Home
- 12.2023
- Worked in the warehouse, opened freight and products for the store
- I assist customers whenever they can't find an item in the store.
Personal Assistant
Karib Services Inc
07.2019 - 06.2020
- Answer phone calls, send out faxes
- Using Quickbooks for input data.
Education
No Degree - Paralegal Studies
Prince George's Community College
Upper Marlboro, MD10-2026
Diploma -
Charles Herbert Flowers High School
05.2020
Skills
- I communicated with customers on a daily basis, I used critical mathematical skills handling the cash register, and I had to learn to multitask doing other things besides customer service or serving food in the restaurant
- Active Listening
- Analytical
- Relationship Building
- Calm Under Pressure
- Critical Thinking
- Conflict Resolution
- Team building
- Cultural Awareness
- Leadership
- Multitasking Abilities
- Customer Service
Timeline
Hr Assistant
Department Of Social Services
07.2024 - 11.2024
Personal Assistant
Karib Services Inc
07.2019 - 06.2020
Team Supervisor
Wawa
- 06.2024
Store Operation Support
At Home
- 12.2023
No Degree - Paralegal Studies
Prince George's Community College
Diploma -
Charles Herbert Flowers High School
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