Oversaw daily operations of a team of 60+ employees, including scheduling, training, hiring and performance evaluations to ensure efficient and productive workflows.
Oversaw payroll team of employees, providing guidance and training to ensure compliance with company policies and regulations.
Developed and implemented payroll policies and procedures to streamline processes and ensure timely and accurate payroll distribution for 60+ employees.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Analyzed and reported on key performance metrics to senior management.
Loss Prevention Supervisor
TJX HomeGoods
07.2022 - 07.2024
Oversee five stores in the Tucson District
Developed KPIs and reports for each retail location.
Partner with district and store management to identify shrink priorities and develop shrinkage reduction strategies within your assigned district.
Effectively coach, train, and develop all members of our loss prevention team within the district.
Established strong relationships with local law enforcement agencies, improving communication and collaborative efforts to prevent retail crime.
Led a team of loss prevention associates, providing guidance and support in their daily tasks and responsibilities.
Managed schedules and workloads efficiently among loss prevention personnel while maintaining optimal coverage during peak hours or high-traffic events.
Operations Manager
HomeGoods
04.2021 - 09.2021
Directed all operational activities for a retail store valued at $16 million.
Conducted hiring processes for associates in compliance with organizational standards.
Oversaw execution of payroll functions, staff scheduling operations and onboarding activities.
Assistant Store Manager of Operations
Ross Dress For Less
08.2017 - 04.2021
Managed all aspects of a store consisting of $16 million in sales volume in the Tucson District.
Supervised the daily store operations and processes i.e., coordinating staff work schedules, attendance, payroll, and forecasting of sales and freight.
Managed human resources function i.e., recruiting, staffing, onboarding, supervising, associate relations, and performance management of store employees.
Partnered closely with loss prevention representatives to minimize internal and external theft as well as promote a store safety culture.
Monitored store computer systems including point of sale, cash registers, and office computers.