Odalis Higuera
Sarasota,FL
Summary
Detail-oriented and bilingual (Spanish-English) Accounting Assistant with a Bachelor's in Accounting and over 10 years of experience in financial compliance, bookkeeping, and administrative support in both corporate and service-oriented environments. Skilled in managing general ledgers, processing payroll, preparing tax reports, and ensuring regulatory compliance. Proficient in Microsoft Excel, and financial reporting. Proven ability to work collaboratively with finance teams, support audits, and maintain accurate financial records. Results-driven individual with a solid track record in delivering quality work. In the last 3 years, I created and launched my own business independently, applying skills in planning, management, marketing, and sales. I consider that I have good communication, teamwork and work under pressure. Ready to help the team achieve company goals
Overview
21
21
years of professional experience
1
1
Certification
Work History
Owner & Manager
Pickup Cleaning Services LLC
Sarasota, FL
02.2022 - Current
- Managed daily operations for a residential and commercial cleaning service.
- Managed bookkeeping functions including invoicing, budgeting, accounts payable/receivable, and payroll using Excel and accounting tools.
- Prepared monthly financial reports and cash flow statements to monitor profitability.
- Ensured timely tax submissions and vendor payments.
- Oversaw daily operations and implemented systems to improve service delivery and reduce operational costs.
- Executed performance reviews to encourage improved productivity for team members.
- Supervised daily cleaning operations for residential and commercial clients.
- Resolved customer complaints effectively to enhance client satisfaction.
- Ensured compliance with all applicable laws, regulations, industry standards.
Guest Support Specialist
The Ritz-Carlton Hotel
Sarasota, FL
01.2021 - 01.2022
- Provided exceptional guest support to enhance the overall customer experience.
- Collaborated with various departments to ensure seamless service delivery.
- Assisted in training new staff on hotel policies and customer service standards.
- Resolved guest inquiries and concerns swiftly and professionally.
- Provided technical support to customers via phone and email.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Bank Examiner
Superintendency of Institutions of the Banking Sector (SUDEBAN)
Caracas, Venezuela
01.2005 - 01.2016
- Conducted audits and compliance checks on financial institutions to ensure adherence to national accounting standards.
- Analyzed financial statements and performed detailed reviews of balance sheets and income statements.
- Determined appropriate actions necessary for resolution of problems identified through the examination process.
- Reviewed investment custodians' certifications and monitored internal control procedures.
- Conducted comprehensive examinations of financial institutions for compliance standards.
- Reviewed financial statements and operational practices for regulatory adherence.
- Collaborated with banking staff to resolve discrepancies in reports.
- Prepared detailed reports summarizing findings from bank evaluations.
- Monitored changes in banking regulations to ensure ongoing compliance efforts.
- Participated in meetings with external stakeholders such as auditors or regulators.
- Reviewed and analyzed financial institution's books, records, and operations to ensure compliance with federal laws, regulations and guidelines.
- Coordinated communication between various departments within a financial institution concerning examination findings or questions that arose during an exam.
Education
Tax Preparation Course -
Centro Latino De Capacitación
08-2022
English Program -
Suncoast Technical College
Sarasota, FL07-2021
Bachelor's Degree - Accounting
Humboldt University
Caracas, Venezuela04-2016
Skills
- Accounts Payable / Receivable (AP/AR)
- Journal Entries
- General Ledger Maintenance
- Financial Statements & Reporting
- Payroll Processing
- Tax Preparation Support
- Audit Preparation
- Mail Distribution
- Document Typing and Formatting
- Strong Listening Talents
- Report Preparation
- MS Office Expertise
- Excellent Communication
- Task Prioritization
- Problem-Solving
- Calm Under Pressure
- Friendly, Positive Attitude
- Organizational Skills
- Training & Developmen
Certification
- Accounting Assistant, College of Accountants, Caracas, Venezuela
- Tax Assistant, College of Accountants, Caracas, Venezuela
Timeline
Owner & Manager
Pickup Cleaning Services LLC
02.2022 - Current
Guest Support Specialist
The Ritz-Carlton Hotel
01.2021 - 01.2022
Bank Examiner
Superintendency of Institutions of the Banking Sector (SUDEBAN)
01.2005 - 01.2016
Tax Preparation Course -
Centro Latino De Capacitación
English Program -
Suncoast Technical College
Bachelor's Degree - Accounting
Humboldt University
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