Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Nunez

Clifton,NJ

Summary

Adept at ensuring transportation safety and delivering outstanding customer service, I have honed my skills in safe driving and conflict resolution across roles at Kampo Logistics and Toscana Cheese CO. My dedication to reliability and a strong work ethic has consistently enhanced customer loyalty and operational efficiency, showcasing a proven track record of results. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

6
6
years of professional experience

Work History

Truck Driver

Kampo Logistics
09.2021 - 07.2024
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

Customer Service Representative

Toscana Cheese CO
01.2018 - 06.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

Some College - Cyber Security

Eastwick College
Nutley, NJ
07.2026

Skills

  • Safe Driving
  • Strong Work Ethic
  • Self-motivation and discipline
  • Safe Driving Practices
  • Dependable and reliable
  • Transportation safety
  • Customer-Oriented

Timeline

Truck Driver

Kampo Logistics
09.2021 - 07.2024

Customer Service Representative

Toscana Cheese CO
01.2018 - 06.2021

Some College - Cyber Security

Eastwick College
Steven Nunez