Highly-motivated individual with proven performance in time management, communication, and willingness to grow and learn. Ability to complete tasks on time in both individual and team settings. Dependable and reliable with a desire to always gain valuable experience and skills in a professional setting.
Overview
5
5
years of professional experience
Work History
Sales Advisor
Best Buy
Apple Valley, CA
01.2023 - Current
Accurately operated cash registers, processed payments and provided correct change to customers
Generated and analyzed daily reports relating to cash deposits and register operations
Prepared bank deposits and change orders in accordance with company policies
Demonstrated attention to detail while counting money during closing procedures
Solved and investigated account issues to maintain accurate and current money systems
Worked closely with other team members to ensure smooth operations within the Cash Office Department.
Performed data entry tasks to update information in the database.
Updated databases with changes in employee contact information or other relevant details about personnel files.
Provided customers with information on products and services available.
Gathered customer feedback to improve sales strategies.
Scheduled appointments for members based on their availability.
Greeted guests upon arrival at the reception area and directed them accordingly.
Created spreadsheets in Microsoft Excel for tracking budgets and expenditures.
Organized and maintained physical and digital documents, including filing systems.
Assisted with event planning activities such as scheduling venues and ordering supplies.
Enters data in multiple data screens of the computer system to process paperwork.
Handled incoming calls and directed callers to appropriate department or employee.
Office Assistant
Victor Valley College Foundation
Victorville, CA
01.2023 - Current
Verified the accuracy of information by conducting research and resolving discrepancies, while maintaining and updating accurate and detailed records. Utilized computer systems and databases to retrieve necessary information.
Contributed to operational efficiency by performing diverse office administrative tasks like word processing, data entry, record-keeping, and filing.
Performed data entry tasks into various computer systems accurately and efficiently.
Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Trained staff members to perform work activities and use computer applications.
Troubleshot office equipment, computer hardware and software issues.
Compiled information and data for administrative and basic statistical reports, assembling reports, manuals, articles, announcements, and other informational materials.
Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
Monitored and directed work of lower-level clerks.
Scheduled appointments, meetings, and maintained calendars.
Provided exceptional customer service to clients and visitors.
Gathers, assembles, updates, and distributes a variety of department or District specific information, forms, records, and data
Facilitated office communications through email distribution lists.
Assisted in training new employees on office procedures.
Created reports using Microsoft Excel for management review.
Maintained accurate electronic and physical filing systems.
Exhibits strong interpersonal skills in promoting teamwork and ensuring equal treatment of all internal and external customers.
Processed and prepared various documents, materials, and records, such as timekeeping documents, programmatic or departmental hire documents, payroll records, personnel files, and instructor and workshop evaluations. Monitored payroll records to ensure compliance with programmatic and grant standards. Reviewed faculty-submitted attendance reports.
Provided information on department and District policies and procedures to a diverse audience including public, students, faculty, staff, and others. Responded promptly to inquiries, questions, and complaints while effectively resolving issues or appropriately referring them to relevant parties.
Associate
Amazon
San Bernardino
06.2021 - 08.2022
Assisted in developing and implementing a comprehensive training program for operators in order to improve overall quality assurance results.
Conducted daily audits of the production line for compliance with quality standards.
Evaluated process changes to assess impact on product quality.
Worked closely with other departments such as engineering, manufacturing, and purchasing in order to resolve any issues related to product quality.
Created detailed reports summarizing findings from inspections and audits conducted.
Investigated discrepancies between physical count and computer records.
Created reports on inventory activity, shortages, overages.
Utilized barcode scanners to quickly update inventories in the system.
Maintained accurate and up-to-date inventory records.
Ensured compliance with all safety regulations in the workplace.
Responded promptly to customer inquiries regarding product availability.
Coordinated inventory, stocking and ordering.
Identified quality problems and recommended solutions.
Maintained up-to-date knowledge of industry best practices and regulations.
Shipping Clerk Administrative Assistant
UPS
US
04.2019 - 06.2020
Created reports detailing outgoing orders that were shipped out each day
Performed quality assurance checks on all outgoing packages before releasing them from the warehouse
Maintained accurate shipping records in accordance with company policies
Processed, tracked, and recorded all incoming and outgoing shipments for the company
Provided administrative support including filing paperwork and answering phone calls
Organized and prepared shipping documents such as bills of lading, invoices, and packing slips.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Offered administrative support to assigned management and department staff by efficiently organizing daily office tasks. Acted as a liaison between management, staff, and the public to coordinate resolutions for any emergent issues or problems.
Handled confidential documents in an organized fashion according to established protocol.
Composed, typed, edited, and proofread various documents such as forms, memos, reports, organization charts, program plans, and department staff correspondence.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Facilitated communication between different departments within the organization.
Performs purchasing related duties, such as reviewing procurement documents; orders and tracks purchases; reviews vendor and invoice information; assists with bid requests and price quotes, and prepares requisitions for purchase orders; prints and reviews invoices for accuracy; and follows up with vendors.
Managed the processing and preparation of diverse documents including timekeeping documents, programmatic or departmental hire documents, payroll records, personnel files, and instructor and workshop evaluations.
Designed and implemented systems for file, index, tracking, and record keeping.