ODALYS CAVAZOS CORONA
Plover,WI
Summary
Motivated individual with a strong desire to secure a role as an office or administrative support worker. Effective implementation of policies and procedures is a key strength. Meticulous attention to detail and commitment to prompt and accurate task completion. Focused on delivering exceptional customer support to contribute to the overall success of the company.
Overview
8
8
years of professional experience
Work History
Seasonal Worker
Del Monte Foods
06.2023 - Current
- Cook Room Operator
- Visuals & Seam Testing
- Reconditioning
- Machine Operator ( Case Stacker)
- Shipping Clerk
- Sanitation
Administrator
Valley Truck Center/ South Texas Truck Centers, LLC
12.2017 - 06.2023
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Use scanner/ printer to upload documents and email information to customers and or co-workers
- Post invoices and receipt payments on Karmak
- Help AR department by receiving and posting payments
- Provide customers with account information and pending balances/ statements
- Help AP department by posting daily invoices and purchases on Karmak to be paid
- Reconcile daily cash
- Create bank deposits and take to bank
- Take titles to be registered for truck sales department
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Reconciled account files and produced monthly reports.
Production
Staff Force
10.2017 - 12.2017
- Load and unload items from machines, conveyors, and conveyances
- Operate machinery used in the production process, or assist machine operators
- Place products in equipment or on work surfaces for further processing, inspecting, or wrapping
- Examine products to verify conformance to quality standards
- Start machines or equipment to begin production processes
Embroidery Operator
Printex Express
03.2017 - 08.2017
- Monitor machine operation to detect problems such as defective stitching, breaks in thread, or machine malfunctions
- Position items under needles, using marks on machines, clamps, templates, or cloth as guides
- Place spools of thread, cord, or other materials on spindles, bobbins, and thread ends through machine guides and components
- Match cloth pieces in correct sequences prior to sewing them, and verify that dye lots and patterns match
- Guide garments or garment parts under machine needles and presser feet to sew parts together
Customer Service Representative
Mike's Plumbing Electric/Unique HR
06.2016 - 11.2016
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Check to ensure that appropriate changes were made to resolve customers' problems
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers
Education
High School Diploma -
McAllen Memorial High School
Skills
- Manage internal database
- CDK software
- Karmak software
- Microsoft Office
- Time Management
- Fast Learner
- Adaptability
- Collaboration
- Interpersonal Communication
- Reliability
- Phone Etiquette
- Customer Service
- Responsive
- Active Listening
- Computer Proficiency
- Payment Processing
- Professional telephone demeanor
References
- Blanca Rios, Accounting, 9568279705
- Diana Trevino, Counselor, 9566325201
- Renee Marie Huddleston, Practicum in Marketing Dynamic, 9564581726
- Tammy Cuellar, Cashier, Valley Truck Center, 4301 N Cage Blvd, Pharr, TX, 78577, 9562390456
Languages
Spanish
Native or Bilingual
Timeline
Seasonal Worker
Del Monte Foods
06.2023 - Current
Administrator
Valley Truck Center/ South Texas Truck Centers, LLC
12.2017 - 06.2023
Production
Staff Force
10.2017 - 12.2017
Embroidery Operator
Printex Express
03.2017 - 08.2017
Customer Service Representative
Mike's Plumbing Electric/Unique HR
06.2016 - 11.2016
High School Diploma -
McAllen Memorial High School
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