Odalys S. Gutierrez-Plascencia
Summary
Professional with extensive experience advocating for the psychosocial and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills. Willing to take any task to help time.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Social Services Director
Seacrest Post-Acute Care Center
04.2022 - Current
- Provide quality customer services to residents and families by promptly addressing concerns and providing accurate information.
- Interview new residents to assist in the assessment of their psychosocial needs.
- Assist with discharge planning to return to community or lower care facility.
- Compiles records and prepares reports such as theft and loss.
- Prepares timely documentation of social service interventions and assessments in residents chart. Integrates social service with the other elements of the resident's care plan through staff meetings and/or individual conferences.
Counselor-in-Training
Low Cost Community Counseling Center
01.2019 - Current
- Work with a diverse group of clients under direct supervision of licensed therapists and other supervisors.
- Teach clients anger management techniques, mindfulness, impulse control, social skills, emotional coping skills and functional living skills.
- Co-facilitate group therapy with clients to help the clients overcome issues such as domestic abuse and substance abuse.
- Co-facilitate therapy for clients with open DCFS cases
Administrative Assistant /Accounts Payable and Receivable Clerk
Equip Your Gym
11.2021 - 04.2022
- Reconcile processed work by verifying entries and comparing system reports to balances.
- Charge expenses to accounts and keep track of monthly expenses.
- Communicate with customers regarding their open invoices.
- Formulate spreadsheets and use Outlook on a daily basis.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Receptionist
Seacrest Post-Acute Care Center
04.2021 - 10.2021
- Served visitors by greeting, welcoming and directing them appropriately.
- Assisted HR department with calling applicants, scheduled interviews, and other tasks as assigned
- Filed important documents and kept them well organized.
- Answered and transferred phone calls and took messages for select staff members.
Education
Bachelor of Liberal Arts - Psychology
California State University, Long Beach
Long Beach12.2019
Associate Degree - Psychology
Long Beach City College
Long Beach, CA05.2018
Skills
- Onsite Facility Tours
- Client Needs Assessments
- Client Meetings
- Client Advocacy
- Case Management
- Time Management
- Active Listening
- Certified in CPR
- Conflict Resolution
- Effective Communication
- Written and Verbal Communication
- Fluent in Spanish
Certification
- Social Service Designee in Long Term Care - Certification
- Mental Health First Aid, Youth
- CPR Certified
Timeline
Social Services Director
Seacrest Post-Acute Care Center
04.2022 - Current
Administrative Assistant /Accounts Payable and Receivable Clerk
Equip Your Gym
11.2021 - 04.2022
Receptionist
Seacrest Post-Acute Care Center
04.2021 - 10.2021
Counselor-in-Training
Low Cost Community Counseling Center
01.2019 - Current
Bachelor of Liberal Arts - Psychology
California State University, Long Beach
Associate Degree - Psychology
Long Beach City College
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