To utilize my social perceptiveness to interpret people's needs and provide individualized care through clear communication and coordinated support functions.
Overview
7
7
years of professional experience
Work History
Personal Service Coordinator
PATHWAYS
06.2022 - Current
Mentor families in communication skills, coping skills, anger management, problem solving, stress management, appropriate discipline and other life skills.
Provided crisis intervention when necessary, maintaining a calm demeanor and offering appropriate solutions or referrals.
Managed caseloads effectively to provide optimal levels of personalized attention and support for each client.
Student/Faculty Services Assistant
EAST LOS ANGELES COLLEGE
02.2017 - 09.2020
Assisted students and faculty staff with computing and school accounts related questions/problems at the IT Service Desk.
Implements department operational procedures, forms, and processes in coordination with the District Office specifications and other campus departments.
Teaches and assists students to navigate the student portal and use of online student service processes.