Odalys Villalta

• continuously expanded knowledge in costumer service, cash handling, and working efficiency in a fast-pace environment.
• Maintained cleanliness and organization of the food preparation area.
• Assisted customers with product selection and provided cooking recommendations.
• Took orders from customers accurately and in a timely manner.
• Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
• Trained new servers on menu items and service standards.

• Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
• Directed and supervised staff performance.
• Protected store assets by assisting with audits, routine cycle counts and physical inventory.
• I interviewed and selected new hires, along with AM.
• shared my creative intake.

Snipes USA was one of my favorite jobs; I got to experience a new industry and expand my knowledge. I got to be a third key holder in 3 months by helping with greater a routine and the organization of the apparel in not only our store closet, but also Snipes in Bowie, and Snipes in Woodmore. I was recognized by the district manager and got offered a third key in my home store, as well as their Bowie location.

• Took orders from customers accurately and in a timely manner.
• Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
• Assisted in training new servers to foster teamwork and enhance service quality.

This job helped me to extend many points-

-Customer service experience with diverse clients.

-strong communication and interpersonal skills.

-cash handling and payment processings

-time management in a fast paced environment.

• Worked closely with front end staff to assist customers.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.