Odara Hall
Miami Gardens,FL
Summary
Well-qualified Resident Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
5
5
years of professional experience
Work History
Licensed Realtor
Royal Residence Realty
07.2022 - Current
- Compared recently sold area properties to determine competitive market prices.
- Promoted sales of properties through advertisements, open houses and online advertising platforms.
- Arranged for inspections and surveys of sold properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Accompanied buyers on visits of homes and inspections of properties to advise on suitability and value of homes.
- Wrote contracts to outline sales and purchases of properties.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
- Used Excel and Microsoft to develop and maintain list of properties suited to different needs and budgets.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Reviewed market research data and changed sales plans accordingly.
- Developed and presented proposals to clients to raise awareness of potential real estate investments.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Presented purchase offers to sellers for consideration.
- Advised clients on market conditions and property value for informed decision-making.
- Informed home buyer of sales, construction and warranty processes.
- Compared properties with similarly sold properties to determine competitive market prices.
Certified Property Manager
Lornas IV Hydration LLC
03.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated with legal counsel to resolve tenant disputes.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Coordinated appointments to show marketed properties.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.
Healthcare Advocate
CHANGE HEALTHCARE, Integrated Workflow & Care Solutions
10.2019 - 07.2022
- Reviewed applications and screened patients to determine eligibility for medical and disability assistance.
- Connected uninsured patients to programs to help cover medical expenses.
- Consulted with healthcare professionals on business decisions.
- Oversaw accounting, budgeting, and financial reporting.
- Assisted with regulatory issues such as compliance.
- Performed as primary liaison for clients, political stakeholders, providers and public policy associations, lobbyists and partner organizations.
- Greeted and assisted patients with check-in procedures.
- Followed document protocols to safeguard confidentiality of patient records.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Delivered support to medical staff in completion of patient paperwork.
- Taught patients and families to use at-home medical equipment.
Pharmacy Service Representative
CVS Specialty Pharmacy
01.2018 - 10.2019
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Applied mandates of Health Insurance Portability and Accountability Act regulations and company policies complementing or supporting satisfaction of regulatory requirements.
- Operated pharmacy systems to obtain patient prescription status, communicating with prescribing physicians and in-store pharmacists to clarify orders and meet specifications.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded proactively and positively to rapid change.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Trained staff on operating procedures and company services.
- Developed and updated databases to handle customer data.
- Increased efficiency and team productivity by promoting operational best practices.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Education
Property Management - Real Estate
Gold Coast School of Real Estate
North Miami Beach, FL03.2022
Real Estate - Residential And Commercial Real Estate
Gold Coast School of Real Estate
North Miami Beach, FL08.2021
High School Diploma -
Mcarthur High School
Hollywood, FL06.2015
Skills
- Database Administration
- Real Estate Development
- New Home Sales and Consulting
- Administrative Support
- Lease Drafting
- Financial Planning
- Real Estate Industry Understanding
- Property Valuation
- CRM Software Use
- Negotiate Sales
- Payment Collection
- Property Rights
- Active Florida Real Estate License
- Microsoft Office
- State Real Estate Law
- Contract Negotiation
- Financial Eligibility Analysis
- Affordable housing knowledge /FHA
- Residential Real Estate Development
Timeline
Licensed Realtor
Royal Residence Realty
07.2022 - Current
Certified Property Manager
Lornas IV Hydration LLC
03.2022 - Current
Healthcare Advocate
CHANGE HEALTHCARE, Integrated Workflow & Care Solutions
10.2019 - 07.2022
Pharmacy Service Representative
CVS Specialty Pharmacy
01.2018 - 10.2019
Property Management - Real Estate
Gold Coast School of Real Estate
Real Estate - Residential And Commercial Real Estate
Gold Coast School of Real Estate
High School Diploma -
Mcarthur High School
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