Oday Sabri
Sales Executive
Raleigh,NC
Summary
Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational and communication skills. Competent Sales Supervisor proactively assisting both sales management and associates with various tasks. Committed to driving success and helping to improve overall store revenues through dedication, hard work and a pleasant demeanor.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Products Specialist
Anderson Automotive Group Raleigh
Raleigh , NC
2023.04 - Current
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Achieved top-performer status consistently among peers due to strong attention to detail when presenting vehicles to potential buyers.
- Delivered high-quality service by addressing customer concerns promptly and professionally.
- Increased dealership revenue with effective sales strategies tailored to individual client needs.
- Utilized a client-focused approach when suggesting potential vehicles that met their unique needs.
- Trained new sales staff members on company policies, procedures, and best practices in customer service delivery.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Consistently adhered to company guidelines regarding ethical selling practices.
- Improved the overall buying experience for each client by offering attentive support during test drives.
- Maximized profit margins by effectively negotiating trade-in values and upselling additional services or products.
- Maintained open lines of communication with colleagues across departments to ensure a seamless experience for clients throughout the entire sales process.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Answered telephone and email inquiries from potential customers.
- Prepared purchased vehicles and completed final delivery checks.
- Responded to customer enquiries via telephone and email.
Sales Supervisor
Charter Spectrum
Raleigh , NC
2022.07 - Current
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Trained team members in successful strategies to meet operational and sales targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Analyzed sales data to set quotas and assess potential areas of growth.
Retail Store Manager
T Mobile Retailer
Wake Forest , NC
2019.08 - 2022.07
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Completed point of sale opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Sales Consultant Representative
Sprint
Raleigh , NC
2015.02 - 2019.08
- Developed and delivered engaging sales presentations to convey product benefits.
- Trained and mentored new sales representatives.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Achieved or exceeded company-defined sales quotas.
- Contributed to team objectives in fast-paced environment.
- Stayed current on company offerings and industry trends.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Bachelor of Science - Accounting And Business Management
2010.09 - 2014.08
Skills
Goals and performance
Timeline
Products Specialist - Anderson Automotive Group Raleigh
2023.04 - Current
Sales Supervisor - Charter Spectrum
2022.07 - Current
Retail Store Manager - T Mobile Retailer
2019.08 - 2022.07
Sales Consultant Representative - Sprint
2015.02 - 2019.08
AAU - Bachelor of Science, Accounting And Business Management
2010.09 - 2014.08
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