Odean Smith

Installation & Programming: Installed, programmed, and configured Building Automation Systems (BAS) for HVAC controls to optimize performance and energy efficiency.

Documentation & Reporting: Maintained detailed reports and documentation on system performance, service calls, and preventative maintenance activities.

System Troubleshooting: Diagnosed, troubleshot, and repaired HVAC control systems including DDC (Direct Digital Control) systems and other mechanical components.

• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Maintained strong relationships with clients through proactive communication and personalized service.
• Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
• Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
• Assisted Hvac Technicians when appropriate.

• Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
• Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
• Contributed to increased sales performance by stocking shelves in a visually appealing manner.
• Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
• Promoted a positive shopping experience by courteously addressing customer concerns and resolving issues promptly.
• Supported inventory management efforts through accurate tracking of stock levels and timely replenishment of products.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Enhanced customer satisfaction by crafting high-quality drinks and providing personalized beverage recommendations.