Odeen Turner
Slidell,LA
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions. Skilled wardrobe Specialist focused on maximizing great success through effective use of marketing and sales abilities. Top-notch communicator with excellent time management, administrative and customer service skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Bridge Specialist
Dillard’s, Store, 940
06.2016 - Current
- Hour’s work: 40/w $26 hr
- Responsibilities:
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing du es
- Generated repeat business by responding to customers concerns with friendly and knowledgeable service
- Delivered excellent customer service and adhered to standard practice to maximize sales and minimize shrinkage
- Followed all company policies and procedures to deliver quality work.
- Manage inventory tracking and physical inventory counts to minimize loss
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Collaborated with internal departments to align marketing campaigns.
- Add new customers to the computer database, keep track of purchases and schedule one on one appointments
- Organize fashion shows to bring revenue
- Visual and Merchandising.
Medical Support Assistant
NUSC Columbia Medical Center, Park
09.2011 - 02.2016
- Medical Support Assistance (MSA)
- Hour’s work: 40/w $18.75
- Responsibilities:
- Provided backup support to office staff by completing billing and filing tasks, answering phones and scheduling appointments.
- Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assist with other clerical tasks as needed.
- Verified patient insurance coverage and collected required co-payments.
Assistance Store Manager
Chico’s FAS, 3301 Veteran’s memorial Blvd
03.2000 - 01.2011
- Hours Work: 40+ w $ 15.90 + bonus
- Responsibilities:
- Assisted in continuous development of effective store associates to achieve desired sales and result
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism
- Oversea aspects of maintenance, inventory and daily activity management
- Delegated assignments based on team strengths to op mize floor coverage and service level
- Assist store manager, as needed.
- Rotated merchandise and displays to feature new products and promotions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
Associate of Applied Science - Medical Billing And Coding
Delgado Community College
12.2022
Skills
- Quality Assessments
- Personalized Customer Service
- Service Call Management
- HVAC Systems
- Client Rapport-Building
- Video Conferencing
- Machinery Maintenance
- Manual Dexterity
- Operational Enhancement
Certification
- Certified management, Premier Concept in 6 months.
Traveling and meeting people.
I enjoy traveling and meeting people, most of these people became my friends. I'm a people person and I have been around the world, been a traveler opened my mind toward every and anything and also gave me good communicate skills with all types of people and also help me with problem solving.
Timeline
Bridge Specialist
Dillard’s, Store, 940
06.2016 - Current
Medical Support Assistant
NUSC Columbia Medical Center, Park
09.2011 - 02.2016
Assistance Store Manager
Chico’s FAS, 3301 Veteran’s memorial Blvd
03.2000 - 01.2011
Associate of Applied Science - Medical Billing And Coding
Delgado Community College
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