Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Timeline
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RUTH HARDING

Columbia,MD

Summary

Experienced professional with a strong background in customer service, inventory management, and strategy development. Demonstrated ability to utilize financial acumen and technical support skills to improve team performance and achieve successful project results. Efficiently manages multiple priorities and excels at solving complex problems. Recognized for exceptional organizational abilities and a superior work ethic. Excited about the prospect of working with innovative Consulting & Management Services, as it would be an esteemed opportunity.

Overview

7
7
years of professional experience

Work History

Computer Sales Advisor

Best Buy
10.2023 - Current
  • Listened to customers to identify needs and build personalized computing solutions.
  • Assisted with computer repair and upgrade orders for customers.
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Built strong relationships with store customers based on knowledgeable support for diverse computer needs.
  • Engaged customers throughout sales process and followed store procedures to maximize satisfaction.
  • Supported back-end team in keeping computer technology organized and locating desired items for customers.
  • Trained store associates on computer products, technology and service offerings.
  • Maintained up-to-date knowledge of computer products, allowing for accurate and informed recommendations.
  • Assisted customers in finding the right computer solutions for their specific needs and preferences.

Pro Associate

The Home Depot
02.2021 - 07.2023
  • Provided exceptional customer service and assisted customers with home renovation queries
  • Managed material quotations for contractors and processed orders efficiently
  • Prospected for new contractor accounts and ensured outstanding client service
  • Developed strong customer service skills through daily interactions with customers
  • Trained new employees on basic customer service techniques and procedures
  • Operated cash register to process cash, check and credit transactions
  • Performed market analysis and research activities to evaluate competitive conditions
  • Contributed to positive brand image by upholding company policies and procedures
  • Assisted with inventory management by processing deliveries, conducting stock checks, and maintaining accurate stock levels.

Front End Supervisor

Ross Dress for Less
11.2017 - 05.2021
  • Managed and maintained point-of-sale systems and registers, ensuring their optimal functionality
  • Trained and supervised team members in frontend-related tasks, fostering a knowledgeable and efficient workforce
  • Implemented inventory tracking solutions that reduced discrepancies by 15% and improved inventory management
  • Coordinated with other departments to ensure cross-functional alignment between web design, marketing, customer service, and sales teams
  • Analyzed customer feedback to identify areas of improvement in user experience across multiple platforms
  • Monitored site performance metrics such as page load times and error rates regularly
  • Optimized code structure for improved loading times while maintaining high visual fidelity.

Education

Bachelor of Science in Cyber and Data Security Technology in Cyber Security -

The University of Arizona Global Campus
Arizona City, AZ
04.2024

High School Diploma -

St. Edward Catholic High School
Monrovia, Liberia
05.2016

Skills

  • Network Administration: Configuring, monitoring, and troubleshooting network infrastructure
  • Cybersecurity: Knowledge of security policies, risk management, and security assessments
  • Technical Support: Diagnosing and resolving hardware and software issues efficiently
  • System Optimization: Identifying and implementing system enhancements for improved efficiency
  • Collaboration: Proven ability to collaborate with cross-functional teams to resolve technical challenges
  • Inventory Management: Experience in implementing inventory tracking solutions for improved control
  • Program Support
  • Client Engagement
  • Relationship Building
  • MS Office
  • Practice Management
  • Complex Problem-Solving
  • Time Management
  • Software Installation
  • Network configuration
  • Python
  • SQL
  • Information Analysis

Additional Information

Austin Sekou Davis

sekou.davis@noaa.gov


Augustus Panton
Phone: (202)617-5131
Email: Augustuspanton@gmail.com

Timeline

Computer Sales Advisor

Best Buy
10.2023 - Current

Pro Associate

The Home Depot
02.2021 - 07.2023

Front End Supervisor

Ross Dress for Less
11.2017 - 05.2021

Bachelor of Science in Cyber and Data Security Technology in Cyber Security -

The University of Arizona Global Campus

High School Diploma -

St. Edward Catholic High School

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