Odell Williams Jr
Milwaukee,WI
Summary
Dynamic professional with a strong work ethic and proven relationship-building skills, honed at Milwaukee College Prep. Adept at team management and utilizing Microsoft Office to enhance productivity. Recognized for fostering positive customer interactions and driving sales growth, consistently delivering exceptional service and support in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Educational Assistant
Milwaukee College Prep
Milwaukee, WI
12.2023 - Current
- Assisted teachers with preparing classroom materials and activities.
- Supervised recess periods to ensure safety of all students on the playground.
- Utilized technology tools such as computers or interactive whiteboards for teaching purposes.
- Monitored student behavior in the classroom, playground, cafeteria, and other school areas.
- Monitored student progress and provided feedback to teachers and parents.
- Provided assistance during field trips by monitoring student behavior and helping them stay focused on the activity at hand.
- Participated in team teaching activities such as small group instruction or whole class discussions.
- Assisted in creating a safe environment for all students by enforcing school policies.
Route Sales Representative
Century Springs
Milwaukee, WI
05.2021 - 05.2022
- Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
- Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Cross-sold additional products to customers depending upon merchandise needs.
- Increased sales by engaging with customers to identify needs and offer new product solutions.
- Promoted positive relationships with customers to maintain consistent sales.
Route Sales Representative
Packerland Rent-A-Mat, Inc
Milwaukee, WI
09.2020 - 11.2021
- Daily delivery and changing out of Floor mats that are dirty, worn, torn etc
- Building rapport with employers so they feel more comfortable communicating and the process of the mat changing.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
- Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
- Promoted positive relationships with customers to maintain consistent sales.
Specialty Crew Leader
Cleanpower
Milwaukee, WI
01.2019 - 08.2020
- Managed multiple employees in various job tasks throughout phases of project completion.
- Delegated daily tasks to team members to optimize group productivity.
- Inspected cleanliness, organization and safety of job sites after every shift.
- Observed safety protocols and manufacturer's instructions when using heavy machinery and equipment.
- Mentored newly hired crew members to prepare each for job roles.
- Assigned duties to specific employees and teams according to roles and skills.
Sales Representative
Atlanta Luxury Motors Kia South
Atlanta, GA
04.2018 - 12.2018
- Greet Customers upon arrival to the lot and guide prospects through the sales process
- Assists customers to find a vehicle that meets their needs by using the current inventory
- Build Rapport with customers to build a base referrals to establish customer network
- Handle high volume of business with professionalism
- Assist management to increase sales by inspecting the lot's vehicles daily reporting any problems to the General Manager
- Developed key customer relationships to increase sales.
- Created successful strategies to develop and expand customer sales.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
- Stayed up to date on company products and services to support sales objectives.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Gave top-notch service to everyone in order to provide ample sales opportunities.
Juvenile Correctional Officer
Atlanta Youth Development Campus
Atlanta, GA
07.2017 - 02.2018
- Under supervision, I maintained custody and security of prisoners and other incarcerated offenders and
- I maintained order in correctional institutions and other places of detention
- Monitored conduct and behavior of offenders to prevent disturbances and escapes
- Inspected cells and conducted random searches of common areas.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
Security Guard
Securitas Inc
Atlanta, GA
11.2016 - 06.2017
- Provide great customer service
- Prepares logs and reports as required
- Checking in all inbound & outbound loads
- Respond to & made calls to main office regarding loads, visitors etc
- Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel
Education
Bachelors of Arts - Criminal Justice
The University of Arkansas At Pine Bluff
Pine Bluff, AR05.2016
Skills
- Work Ethic
- Relationship Building
- Microsoft Office
- Team Management
- Working Collaboratively
- Customer Service
- Critical Thinking
- Reliable and Trustworthy
- Organizational Skills
- Team Player
References
References and recommendation letters available upon request
Interests
Activities & Skills , ACT 1.2.3 Advanced Certified training (Certified security officer & professional security officer) Adaptability Self-Confidence Strong work ethic Problem solving skills Time management Flexibility Willingness to listen & learn
Timeline
Educational Assistant
Milwaukee College Prep
12.2023 - Current
Route Sales Representative
Century Springs
05.2021 - 05.2022
Route Sales Representative
Packerland Rent-A-Mat, Inc
09.2020 - 11.2021
Specialty Crew Leader
Cleanpower
01.2019 - 08.2020
Sales Representative
Atlanta Luxury Motors Kia South
04.2018 - 12.2018
Juvenile Correctional Officer
Atlanta Youth Development Campus
07.2017 - 02.2018
Security Guard
Securitas Inc
11.2016 - 06.2017
Bachelors of Arts - Criminal Justice
The University of Arkansas At Pine Bluff
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