Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Odelson Figaro

Orlando,FL

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dockworker

Publix Warehouse
06.2019 - 01.2024
  • Enhanced safety protocols by conducting regular inspections of equipment and workspaces.
  • Streamlined loading and unloading processes for faster turnaround times on shipments.
  • Increased accuracy in inventory management through diligent record-keeping and organization of stock.
  • Expedited the shipping process with proper labeling and documentation of packages.
  • Reduced workplace accidents by implementing proper lifting techniques and adherence to safety guidelines.
  • Secured cargo using chains, load bars, wood blocks, and straps.
  • Optimized storage space utilization by strategically arranging pallets and containers within the dock area.
  • Collaborated with team members to complete tasks efficiently, improving overall productivity.
  • Promoted a positive work environment by demonstrating strong communication skills and teamwork abilities.
  • Assisted in training new hires, ensuring they were well-prepared to perform their duties effectively.
  • Maintained excellent attendance records, contributing to the smooth operation of the dock facility.
  • Facilitated timely deliveries by accurately sorting items according to destination routes or pick-up schedules.
  • Contributed to a decrease in damaged goods through careful handling and secure packaging practices.
  • Utilized various tools and equipment safely, including forklifts, pallet jacks, and hand trucks, resulting in efficient material movement throughout the facility.
  • Ensured accurate order fulfillment by verifying contents against packing slips before shipment dispatching.
  • Helped maintain an organized stockpile system that made it easier for workers to find necessary items quickly.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Used hand-held scanners and physical logs to accurately track item movements.

Sales Associate

Nordstrom
08.2018 - 06.2019
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
  • Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
  • Collaborated with team members to achieve sales targets and consistently exceeded performance goals.
  • Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Promoted store loyalty program to customers, resulting in increased membership sign-ups and repeat business.
  • Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
  • Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
  • Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.

Stock Room Associate

Ross Dress For Less
05.2017 - 06.2018
  • Enhanced stock room efficiency by implementing a streamlined inventory management system.
  • Reduced stock discrepancies by conducting regular audits and reconciling physical inventory with system data.
  • Collaborated with sales team to ensure adequate supply levels for promotions and seasonal demand fluctuations.
  • Improved order processing speed by organizing items in the stock room according to SKU numbers and product categories.
  • Increased customer satisfaction by promptly addressing inquiries regarding out-of-stock items or special orders.
  • Contributed to increased sales by promptly restocking shelves with high-demand items during peak shopping hours.
  • Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.

Education

High School Diploma -

Dr. Michael M. Krop Senior High School
Miami, FL
06.2013

Skills

  • Third-Party Collaboration
  • Product Verification
  • Customer Experience
  • Inventory Control
  • Warehouse Operations
  • Loading Dock Operations
  • Critical Thinking
  • Order Picking and Processing
  • Data Entry
  • Stock Management
  • Customer Service
  • Cash Register Operation
  • Basic Math Competence
  • Effective Communication
  • Work Ethic and Integrity
  • Problem-Solving
  • Microsoft

Certification

The Bis and Byes of Computer Networking, Google

Technical Support Fundamentals, Google

Timeline

Dockworker

Publix Warehouse
06.2019 - 01.2024

Sales Associate

Nordstrom
08.2018 - 06.2019

Stock Room Associate

Ross Dress For Less
05.2017 - 06.2018

High School Diploma -

Dr. Michael M. Krop Senior High School

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