Odelvis Mesa
Tampa,FL
Summary
Passionate RBT with an understanding of empathy and proactive care. I spent much of my adolescence and youth teaching children in church departments in Cuba. Caring and well-organized with outstanding communication and social skills. Highly-motivated and hardworking employee with desire to take on new challenges. Strong worth ethic, adaptability, customer service, multitasking, time management abilities and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Freight Dispatcher
Several Companies
Tampa, FL
09.2020 - 05.2023
- Coordinated freight movement from origin to destination, negotiating rates, resolved disputes between customers and carriers regarding shipment issues and monitoring the progress of shipment.
- Prepared invoices for payment collection, maintaining records of all shipments.
- Developed relationships with key suppliers to ensure quality service at competitive prices.
Front Desk Receptionist
Advantis Medical Centers
Tampa, FL
03.2019 - 09.2020
- Greeted patients, verified insurance information, collected copays, scheduled appointments, managed patient records and updated medical histories.
- Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
Accountant
DMM TRAVEL LLC
Miami, FL
03.2015 - 01.2019
- Managed all accounting operations including billing, collections, accounts payable and receivable and payroll processing.
- Generated various financial reports such as balance sheets, income statements, cash flow statements.
- Researched discrepancies between vendor invoices and purchase orders.
Manager
Las Delicias Condimentos
Santiago De Cuba, Cuba
07.2012 - 11.2015
- Ensured compliance with company policies and enforced organizational standards of performance, quality, and safety compliance.
- Coordinated training sessions for new employees, monitored inventory levels, processed invoices, purchase orders and expense reports in accordance with company policy.
- Resolved any operational issues that arose during day-to-day operations quickly and efficiently, helped increase company profitability through customer relationship development.
Education
Bachelor of Arts - Economy
Universidad De Oriente
Santiago De Cuba06.2009
Skills
- Team collaboration
- Skilled at working with children
- Oral and written communications
- Relationship building
- Customer service
- Issue resolution
- Information research
- Documentation and paperwork
Languages
Spanish
Native/ Bilingual
English
Professional
Interest
- In love with life, books and helping others! Our family of 5 loves spending our free time in contact with nature, visiting new parks, riding bikes, walking, and at home doing crafts.
Timeline
Freight Dispatcher
Several Companies
09.2020 - 05.2023
Front Desk Receptionist
Advantis Medical Centers
03.2019 - 09.2020
Accountant
DMM TRAVEL LLC
03.2015 - 01.2019
Manager
Las Delicias Condimentos
07.2012 - 11.2015
Bachelor of Arts - Economy
Universidad De Oriente
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