Odemaris C. Lamolli Velazquez
Orlando,FL
Summary
Experienced Customer Service Representative with exceptional oral and written communication skills, active listening abilities, and a talent for problem-solving. Committed to delivering excellent customer experiences through service-oriented behaviors and a deep understanding of customer needs. Skilled in providing customized solutions that promote loyalty and satisfaction.
Overview
8
8
years of professional experience
Work History
Real Estate Agent
Agent Trust Realty
2020.05 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
Real Estate Agent Assistant
Resource One Realty
2021.01 - 2023.01
- Maintained client database accurately using CRM software systems allowing efficient tracking of leads and follow-ups resulting in better customer relations management strategies implementation.
- Maintained a strong knowledge of current real estate laws and regulations ensuring compliance within the agency''s practice.
- Coordinated inspection appointments to ensure prompt completion of necessary steps toward closing transactions.
Front Desk
Metro Pavia Clinic
2017.01 - 2018.01
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
Education
No Degree - Real Estate License
The Real Estate Institute
Orlando, FL01.2020
Bachelor of Science - Psychology
Pontifical Catholic University of Puerto Rico
Ponce, Puerto Rico01.2017
Skills
- Excellent multitasking abilities
- Strong communication and interpersonal skills
- Ability to work under pressure
- Strong organizational skills
- Excellent teamwork
- Highly Professional
- Proficient in Microsoft Office
- FLUENT IN SPANISH
Extracurricular Activities
BLS CPR (CardioPulmonary Resuscitation, 2024, Infant/Child/Adult
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Real Estate Agent Assistant
Resource One Realty
2021.01 - 2023.01
Real Estate Agent
Agent Trust Realty
2020.05 - Current
Front Desk
Metro Pavia Clinic
2017.01 - 2018.01
No Degree - Real Estate License
The Real Estate Institute
Bachelor of Science - Psychology
Pontifical Catholic University of Puerto Rico
Similar Profiles
NITIKA CHAUHANNITIKA CHAUHAN
Real Estate Agent at agent in impression realtyReal Estate Agent at agent in impression realty
Kristine TreadwayKristine Treadway
Transaction Coordinator at TCT - Agent Care Team, KW Realty Lone StarTransaction Coordinator at TCT - Agent Care Team, KW Realty Lone Star
Lisa McCartneyLisa McCartney
Real Estate Professional at Agent Connect RealtyReal Estate Professional at Agent Connect Realty