Odessa Bristol
Grand Rapids
Summary
Dynamic and customer-focused professional with extensive experience at McDonald's, excelling in customer service and safety practices. Proven ability to enhance guest satisfaction through effective communication and relationship management. Skilled in inventory management and beach safety, consistently adapting to challenges while maintaining a positive environment.
Developed strong customer service and safety skills in dynamic beach setting. Successfully managed equipment and maintained high standards of cleanliness. Seeking to transition into new field where these transferrable skills can be effectively utilized.
Professional and reliable hospitality worker with extensive experience in beach service. Background includes assisting guests, maintaining cleanliness, and setting up beach chairs and umbrellas. Known for strong team collaboration and adaptive approach to meet changing needs. Possesses excellent customer service and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Beach Attendant
Grand Haven Charter Township
06.2024 - Current
- Demonstrated exceptional communication skills when interacting with diverse clientele, fostering positive relationships with repeat customers.
- Assisted in setting up and breaking down beach equipment daily, maintaining an organized and functional workspace.
- Assisted customers by retrieving beach equipment, answering questions, and helping physically disabled.
- Adapted to constantly changing weather conditions or unexpected challenges, demonstrating flexibility and resilience in the face of adversity.
- Assessed recreational facilities for cleanliness, collecting chairs and umbrellas and disposing of trash in proper receptacles.
Sales Associate
Hollister.Co
05.2024 - 09.2025
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Fast Food Worker
McDonald's Restaurant
10.2023 - 03.2024
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Contributed to maintaining a positive work environment by fostering effective communication among team members.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
Education
High School Diploma -
Grandville High School
Grandville, MI05-2025
Skills
- Customer service
- Safety checking
- Umbrella setup
- Relationship management
- Sanitation practices
- Inventory management
- Guest assistance
- Supply restocking
- Beach safety
- Tourist assistance
- Decision-making
- Customer service expertise
Timeline
Beach Attendant
Grand Haven Charter Township
06.2024 - Current
Sales Associate
Hollister.Co
05.2024 - 09.2025
Fast Food Worker
McDonald's Restaurant
10.2023 - 03.2024
High School Diploma -
Grandville High School
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