Summary
Overview
Work History
Skills
Work Availability
Timeline
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Odessa Horne

Cleveland,TN

Summary

Proven Assistant Manager with a track record of enhancing customer satisfaction and streamlining operations at Sonic Drive-In. Experienced with on-site construction operations and equipment handling. Utilizes problem-solving skills to address on-site challenges effectively. Track record of collaborating with team members to ensure project success and safety compliance.

Overview

3
3
years of professional experience

Work History

Construction Worker

Sidecar Construction
02.2024 - 11.2024
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Assisted with basic carpentry work such as installing baseboard, trim, and crown molding.
  • Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.

Cashier/Sales Associate

Home Depot
10.2023 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Developed rapport and fostered brand loyalty by offering personalized service.

Assistant Manager

Sonic Drive-In
03.2022 - 07.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Skills

  • Problem-solving
  • Heavy lifting
  • Attention to detail
  • Power tool operation
  • Team collaboration
  • Worksite safety
  • Painting and finishing
  • Demolition
  • Construction

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Construction Worker

Sidecar Construction
02.2024 - 11.2024

Cashier/Sales Associate

Home Depot
10.2023 - 02.2024

Assistant Manager

Sonic Drive-In
03.2022 - 07.2023

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Odessa Horne