Covid Contract LPN Case Management
Medasource (Clark County School District)
Las Vegas , NV
10.2021 - 11.2022
- Scheduled staff and delegated work assignments.
- Helped to develop, improve and implement nursing policies and procedures.
- Evaluated and improved team member performance through coaching and training.
- Evaluated patient histories, complaints and current symptoms.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
- Contributed to committees in effort to promote standardize practices and procedures across hospital-wide nursing stations.
- Worked effectively within healthcare teams on successful Covid 19 protocols.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Responded to adolescent patient requests with appropriate clinical and personal assistance.
- Performed routine evaluations of each patient's status, needs and preferences.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Comforted and counseled patients and families throughout care process.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Gained strong leadership skills by managing projects from start to finish.
- Resolved problems, improved operations and provided exceptional service.
- Self-motivated, with a strong sense of personal responsibility.
- Developed and maintained courteous and effective working relationships.
