Dynamic leader with extensive experience at Children of Promise, NYC, excelling in clinical program development and quality assurance monitoring. Proven track record in crisis intervention and interdisciplinary collaboration, driving impactful outcomes. Adept at grant proposal writing, fostering team growth, and implementing policies that enhance service delivery and client advocacy.
Overview
31
31
years of professional experience
Work History
Director of Clinical Services of the CPNYC Wellness Group
Children of Promise, NYC
New York, USA
09.2023 - Current
Leadership and Management - Supervision of Staff: Oversee and support clinical social workers and other staff, providing guidance, training, and performance evaluations.
Team Development: Foster a positive work environment, encouraging professional development and collaboration among team members.
Strategic Planning: Contribute to the development and implementation of the organization's strategic goals and objectives related to clinical services.
Clinical Oversight - Quality Assurance: Monitor clinical practices to ensure compliance with regulatory standards, ethical guidelines, and best practices.
Case Review: Conduct regular case reviews and supervision sessions to ensure high-quality service delivery.
Crisis Management: Provide support and consultation during crisis situations, ensuring appropriate interventions are implemented.
Program Development and Evaluation - Service Design: Develop and implement clinical programs and services that meet the needs of the community and target populations.
Outcome Evaluation: Establish metrics for evaluating the effectiveness of clinical services and programs, using data to drive improvements.
Grant Writing: Identify funding opportunities and help develop grant proposals to support clinical initiatives.
Policy Development and Compliance - Policy Implementation: Develop, implement, and update clinical policies and procedures in accordance with local, state, and federal regulations.
Risk Management: Identify potential risks within clinical operations and develop strategies to mitigate them.
Collaboration and Advocacy - Interdisciplinary Collaboration: Work collaboratively with other departments and community organizations to coordinate care and enhance service delivery.
Advocacy: Advocate for clients and the needs of the community at local, state, and national levels.
Training and Education - Staff Training: Organize and provide training sessions for staff on clinical best practices, new policies, and relevant topics.
Community Education: Engage in community outreach and education efforts to raise awareness about available services and mental health issues.
Budget Management - Financial Oversight: Assist in developing and managing the budget for clinical services, ensuring efficient use of resources.
Resource Allocation: Determine resource needs for clinical programs and advocate for necessary funding and support.
Client Advocacy: Ensure that clients receive appropriate services and support, advocating for their needs and rights.
Feedback Mechanism: Establish systems for collecting client feedback to improve services and address any concerns.
Research and Development - Stay Informed: Keep abreast of current research, trends, and best practices in social work and clinical services.
Implementation of Evidence-Based Practices: Encourage the use of evidence-based practices within the clinical team to enhance service effectiveness.
Consultant
StayKeane LCSW PC
01.2023 - Current
Company Overview: Psychotherapy Services & Consulting
Supervision of 5 Social Workers for New York State Clinical Hours for LCSW exam.
Psychotherapy Services & Consulting
Social Worker
Healthfirst/Senior Health Partners
New York, USA
06.2014 - 12.2023
Provides telephonic assessments of 170 Geriatric members.
Provides members with care planning, coordination and assessment of health, environmental and psycho-social status of members on an ongoing basis.
Assist with semi-annual reassessments using the New York State Uniform Assessment System.
Facilitates delivery of care and services with the goal of assisting members to obtain/maintain maximum health and functional capability.
Social Worker FFS
Center Light MLTC
Brooklyn, USA
10.2008 - 01.2011
Provides direct services to patients, families, and significant others.
Develop a social work treatment plan based upon psycho-social assessment of patient and family, considering patient’s environment, family, financial resources, personality, and cultural background, perception of illness and ability of patient and support network to integrate home health care into daily routine.
Recommends modification of plan of care as indicated by changes in observed conditions.
Provides therapeutic patient services, evaluation of housing adequacy and crisis intervention according to physician directed plan of care.
Provide counseling to patient and families around dynamic issues involving aging, illness, and utilization of health systems.
Interprets impact of illness upon patient and family to home care team and participates in alteration of plan where necessary for medical psychosocial reasons.
Arranges for referrals to appropriate community agencies for supportive services, both to supplement home care plan in place, and to provide for follow up services when home care plan terminates or no longer appropriate to meet patients’ needs.
Social Worker
Bellevue Hospital Center, (HHC)
New York, USA
10.2001 - 09.2006
Company Overview: HIV/AIDS Services
HIV/AIDS individuals in the adult ambulatory clinic services.
Continuity of care from outpatient services to inpatient services to discharge.
Assess and evaluate client’s mental health and psychosocial needs.
Provided ongoing direct services such as psychotherapy, counseling, and case management to ensure good mental health.
Developed treatment plans in conjunction with patients and their families to adjustment of acute, chronic illness and social issues.
Evaluated client’s progress and modify treatment plans or terminate services when appropriate.
Conducted case conferences with a multi-disciplinarily team.
Engaged in a community organization to improve societal conditions for HIV/AIDS individuals and their families.
Conducted pre/post-HIV/AIDS testing.
Reviewed and approved junior caseworkers’ service plans.
Facilitated ongoing HIV/AIDS Support Group.
HIV/AIDS Services
Medical Social Worker
Queens Hospital Center, HHC
Queens, USA
09.2000 - 01.2001
Medical social work to infants, children adolescence, adults and geriatric population.
Provide referrals to appropriate resources and direct clinical services.
Facilitate Parent Enhancement group.
Prepared and maintains appropriate records reports.
Social Worker
Miracle Makers, Inc.
Brooklyn, USA
02.1994 - 01.1999
Company Overview: Single room occupancy, adult housing program (SRO/AHP)
Conduct psychosocial evaluation and treatment plans.
Crisis, intervention, and problem-solving.
Assist with development of policy and programming.
Single room occupancy, adult housing program (SRO/AHP)
Consultant
New Hope Mental Health Counseling Services
Valley Stream, USA
01.2021
Provide Clinical Supervisions of License Mental Health Counselors.
Education
Master of Social Work -
New York University
New York, NY
05.2000
Bachelor of Social Work -
City University of New York-York College
Queens, NY
05.1996
Associate Degree - Human Services
City University of New York- New York Technical College
Community Support Service Senior Case Manager, Miracle Makers, Inc., Brooklyn, NY, 06/99-00, Responsible for office management, and three case managers., Case conference planning for 53 mentally ill chemical abusers., Review and interview referrals for new applicants., Serve as a liaison between community resources providers to ensure the continuation of services., Providing substance-abuse counseling and risk management and referring to substance-abuse community programs., Referring and assisting the psychiatrist to support members with medication compliance.
Community Support Service Case Manager, Miracle Makers, Inc., Brooklyn, NY, 09/95-96, Caseload of 15 mentally ill chemical abusers., Counseling, crisis intervention, daily support of daily living skills., Budget management, financial entitlement, and resources.
Awards
Certificate of Recognition PTA President, Senator Leroy Comrie 14th Senate District in Queens, 05/17
Employee of the Month, Bellevue Hospital, 06/05
Service & Dedication Award, Miracle Makers, 09/00
Volunteer Experience
Mental Health Training and Support, Presidents Council District 29, 09/22
Legislative Conference, New York State Black Puerto Rican Asian Caucus, 04/22
PTA President, Department of Education, Robert F Kennedy, Middle School I.S. 250, 06/16-05/17
Certificates And Training
Residential placement management, Center of Urban Community Services, 07/93
Advance Case Management with HIV/AIDS, Cicatelli Associates Inc., 08/94
OASAS Outreach Training Institute, New York State Office of Alcoholism and Substance Abuse Services, 12/99
Office for the Prevention of Domestic Violence, New York State Department of Health, 05/02
Screen training, New York State Nurses Association Council on Continuing Education, 01/03
Seminar in Field Instruction (SIFI), Adelphi University School of Social Work, Academic year 2008-2009
Academic Preparation
Master of Social Work, New York University, New York, NY, 05/00
Bachelor of Social Work, City University of New York-York College, Queens, NY, 05/96
Associate Degree in Human Services, City University of New York- New York Technical College, Brooklyn, NY, 02/94
Timeline
Director of Clinical Services of the CPNYC Wellness Group
Children of Promise, NYC
09.2023 - Current
Consultant
StayKeane LCSW PC
01.2023 - Current
Consultant
New Hope Mental Health Counseling Services
01.2021
Social Worker
Healthfirst/Senior Health Partners
06.2014 - 12.2023
Social Worker FFS
Center Light MLTC
10.2008 - 01.2011
Social Worker
Bellevue Hospital Center, (HHC)
10.2001 - 09.2006
Medical Social Worker
Queens Hospital Center, HHC
09.2000 - 01.2001
Social Worker
Miracle Makers, Inc.
02.1994 - 01.1999
Master of Social Work -
New York University
Bachelor of Social Work -
City University of New York-York College
Associate Degree - Human Services
City University of New York- New York Technical College
Assistant Principal and Assistant Director of Prevention and Wellness Services at Matawan Aberdeen Regional School DistrictAssistant Principal and Assistant Director of Prevention and Wellness Services at Matawan Aberdeen Regional School District