Odette Marlin
Aventura,FL
Summary
Developed skills in coordinating teams, managing timelines, and ensuring project deliverables in fast-paced environment. Looking to transition into new field, applying strengths in leadership and strategic planning. Capable of driving results and fostering team collaboration in diverse settings.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Permit/Project Manager
One Stop Pool Pros
09.2023 - Current
- Obtain and manage permits for construction projects, ensuring compliance with zoning, building, and environmental regulations
- Monitor regulatory compliance with local, state, and federal codes, ensuring adherence at every project phase
- Serve as the primary liaison between project teams and regulatory agencies to secure necessary permits
- Coordinate with project teams (contractors, architects, engineers) to integrate permit requirements into project plans and timelines
- Track project progress, ensuring that permitting processes align with construction schedules and milestones
- Address permitting issues, including delays, modifications, and appeals, to maintain project momentum
- Manage project budget by tracking permit-related costs and ensuring budget adherence
- Maintain documentation for permits, approvals, and inspections, supporting audits and compliance needs
- Provide regular updates to stakeholders on permit status and overall project progress
- Oversee permit close-out processes, ensuring final inspections and certifications (e.g., occupancy) are completed
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Assistant to Operations Manager / Customer Service Agent
All Florida Pool & Spa Center
10.2018 - 09.2023
- Managed DOH reports, submitting and following up on corrections with inspectors
- Uploaded permit applications to municipalities per Construction team's requests
- Monitored the status of permit approvals and coordinated corrections with the Construction team
- Managed Hot Tub warranties for Sundance, Bullfrog, and Leisure Bay
- Provided customer service, answering all incoming calls and addressing inquiries
- Performed data entry in Salesforce and QuickBooks Enterprise to maintain accurate records
- Created work orders for service and repair requests, ensuring timely and efficient completion
- Scheduled repair technicians and managed repair job timelines
- Oversaw accounts receivable (AR) and billing for repair invoices, ensuring accuracy
Administrative Assistant
3030 Condominium Association
01.2014 - 10.2018
- Supervised and monitored incoming visitors, including movers and service personnel
- Coordinated meetings and events, handling all logistics to ensure smooth execution
- Managed incoming calls, addressing inquiries and redirecting as necessary
- Registered new vendors and maintained communication for ongoing vendor relations
- Greeted and assisted incoming visitors, providing needed support
- Managed executive schedules, including appointments and travel arrangements
- Addressed customer complaints and suggestions, resolving issues efficiently
- Assisted guests with translation issues, ensuring clear communication
Education
High School Diploma -
Mariner High School
05-2016
Skills
- Permit and Compliance Management
- Project Coordination
- Regulatory Knowledge
- Budget Management
- Customer Service
- Data Entry & Software Proficiency
- Work Order Management
- Scheduling & Time Management
- Vendor & Stakeholder Relations
- Multilingual Communication
- Problem-Solving
- Documentation & Reporting
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Team collaboration
- Project tracking
- Relationship building
- Strategic planning
- Schedule management
- Client relations
- Customer relations
- Stakeholder communications
- Staff management
- Work flow planning
- Budgeting and forecasting
- Risk management
- Project estimation and bidding
- Project scope
- Budget control
- Contract management
- Cross-functional collaboration
Certification
Certified Pool Operator, 2024
Awards
- Customer Care Award, 3030 Condo Association, 2015
- Outstanding Service Award, 3030 Condo Association, 2016
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Permit/Project Manager
One Stop Pool Pros
09.2023 - Current
Assistant to Operations Manager / Customer Service Agent
All Florida Pool & Spa Center
10.2018 - 09.2023
Administrative Assistant
3030 Condominium Association
01.2014 - 10.2018
High School Diploma -
Mariner High School
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