Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Odette Mendez

Inverness,FL

Summary

Focused and dedicated Legal Assistant with exceptional work ethic and proven strengths in case management support. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills.

Overview

13
13
years of professional experience

Work History

Legal Assistant

Paradise Management LLC
Brooklyn, NY
07.2011 - Current
  • Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
  • Analyzed data related to cases for use in research or litigation purposes.
  • Greeted clients upon arrival at office and provided assistance as needed.
  • Updated databases with new information received from attorneys or clients.
  • Scanned physical documents into electronic format for storage in a secure database system.
  • Processed incoming mail on a daily basis.
  • Compiled financial records related to specific cases.
  • Answered phones promptly while providing courteous customer service.
  • Performed basic bookkeeping duties including tracking payments received from clients.
  • Generated reports summarizing case progress for internal use.
  • Maintained inventory levels of office supplies necessary for day-to-day operations.
  • Ensured that all paperwork was properly filed according to established procedures.
  • Handled telephone calls, meeting plans and conference organization requirements.
  • Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
  • Organized legal documents in company filing systems and databases.
  • Responded to client calls and inquiries to deliver applicable information.
  • Drafted correspondence, documented data and submitted materials to appropriate parties.
  • Created and updated case management and client account databases.

Accounts Receivable Clerk

Paradise Management LLC
Brooklyn, NY
07.2011 - Current
  • Responsible for entering customer payments into the accounting software system.
  • Maintained accurate records of accounts receivable and payable transactions.
  • Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
  • Analyzed customer account information to identify discrepancies or trends in payment history.
  • Managed collections activity including contacting tenants regarding past due balances and resolving billing disputes.
  • Prepared monthly statements for customers and sent out reminder notices when necessary.
  • Conducted research on customer accounts as needed to answer inquiries or resolve issues related to payments received or owed.
  • Generated weekly aging reports to track overdue payments from clients and followed up accordingly.
  • Developed processes and procedures that improved the efficiency of the accounts receivable department operations.
  • Sent copies of ledgers and statements to customers to facilitate payment of outstanding balances.
  • Generated monthly statements for accounts receivable operations.
  • Cleared account balances by examining customer payments and payment history and coordinating contact with collections.
  • Evaluated open accounts to look for past-due balances and pursue collection strategies.

Maintenance Assistant

Paradise Management LLC
Brooklyn, NY
07.2011 - 03.2012
  • Maintained records of all repairs completed in a logbook for future reference.
  • Responded quickly to tenant requests for service relating to their unit's maintenance needs.
  • Maintained records of all repairs and renovations for future reference.
  • Responded promptly to tenant requests for repairs or maintenance services.
  • Developed a preventative maintenance program for ongoing upkeep of the property.

Education

Associate of Science - Business Administration And Management

Medgar Evers College of The City University of New York
Brooklyn, NY
06-2007

Skills

  • Office Management
  • Order and request filing
  • Data Management
  • MS Office proficient
  • Administrative assistance
  • Customer Relationship Management
  • Client Support
  • Client Communication
  • Database Management
  • Client service and support
  • Writing and editing

Languages

Spanish
Professional

References

References available upon request.

Timeline

Legal Assistant

Paradise Management LLC
07.2011 - Current

Accounts Receivable Clerk

Paradise Management LLC
07.2011 - Current

Maintenance Assistant

Paradise Management LLC
07.2011 - 03.2012

Associate of Science - Business Administration And Management

Medgar Evers College of The City University of New York
Odette Mendez