Odette Tenorio
Antioch,CA
Summary
Driven by a results-focused approach, I honed my expertise in product tests and regression testing at Fresenius Medical Care. My adept leadership and problem-solving skills, demonstrated as a Supervisor at Red Ribbon Bakeshop, significantly enhanced team efficiency and customer satisfaction. I excel in developing test scenarios and conducting detailed reporting and analysis, ensuring quality and compliance.
Overview
12
12
years of professional experience
Work History
Tester
Fresenius Medical Care
06.2016 - 08.2024
- Recorded inspection and test results on data sheets.
- Trained other workers in inspection and testing procedures.
- Conducted tests and diagnostic procedures using tools such as analyzers, multimeters, and power supplies.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Assisted in developing inspection and testing protocols.
- Sampled products to verify compliance with standards
- Followed safety protocols while handling hazardous materials.
- Followed standard operating procedures for inspections and tests.
- Examined products for imperfections and defects.
Supervisor
Red Ribbon Bakeshop
03.2014 - 06.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated customer needs and feedback to drive product and service improvements.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Developed effective improvement plans in alignment with goals and specifications.
- Collected, arranged, and input information into database system.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Observed packing operations to verify conformance to specifications.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Created and managed project plans, timelines and budgets.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Cashier
Seafood City
02.2013 - 03.2015
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
- Processed refunds and exchanges in accordance with company policy.
Education
Certified - Computer Secretarial
Xavier Technical Training Center Corp.
Quezon City, Philippines.12.2006
High School Diploma -
San Francisco High School
Quezon City, Philippines.08.2006
Skills
- Product tests
- Test scenario development
- Reporting and analysis
- Regression Testing
Timeline
Tester
Fresenius Medical Care
06.2016 - 08.2024
Supervisor
Red Ribbon Bakeshop
03.2014 - 06.2017
Cashier
Seafood City
02.2013 - 03.2015
Certified - Computer Secretarial
Xavier Technical Training Center Corp.
High School Diploma -
San Francisco High School
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