ODILIA FRENCH

1. General Job Knowledge – Demonstrates knowledge of techniques, procedures, use of equipment, and Hospital & departmental policies necessary for job performance.

2. Assists pharmacy technicians with educational needs and problem resolution

3. Initiates skills development programs within the parameters of established models; monitors trends and implements educational strategies to ensure compliance with quality standards and parameters.

4. Educates pharmacy technician staff in the use of new equipment, supplies, and instruments; coordinates in-service training and workshops for appropriate staff. Ensures proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices.

5. Performs active problem solving and follow-up as necessary.

1. General Job Knowledge – Demonstrates knowledge of techniques, procedures, use of equipment, and Hospital & departmental policies necessary for job performance.

QUALITY ASSURANCE & TRAINING

2. Assists pharmacy technicians with educational needs and problem resolution.

3. Ensures staff are trained in accordance to USP 797 & USP 800 guidelines.

4. Initiates skills development programs within the parameters of established models; monitors trends and implements educational strategies to ensure compliance with quality standards and parameters.

5. Educates pharmacy technician staff in the use of new equipment, supplies, and instruments.

6. Promotes continuous improvement of workplace safety and environmental practices.

7. Coordinates in-service training and workshops for appropriate staff.

8. Ensures proper care in the use and maintenance of equipment and supplies.

9. Maintain the department’s regulatory Web page.

10. Assist in the maintenance of staff competency database

11. Performs active problem solving and follow-up as necessary.

12. Performs scheduled and ad hoc audits for medication management, regulatory compliance, and best practice adherence

13. Performs scheduled pharmaceutical waste audits and educate staff as needed.

14. Perform monthly unit inspection

15. Other assigned duties and special projects

1. Maintains necessary accounting records and documents in accordance with Drug Enforcement Agency (DEA), Maryland Board of Pharmacy and JHHS requirements to show the proper receipt and expenditures of Narcotics in your custody.

2. Maintains adequate PAR levels in CII safe and the Unit Pyxis Medstations.

3. Ensure optimal utilization of medications before expiration by rotating stock within the CII Safe.

4. Ensure monthly CII Safe inventory is completed by Pharmacist and Technician.

5. Inventories and scans all bar-coded items to ascertain an accurate count and condition upon receiving shipment.

6. Performs DAILY Compare Reports for correctness of delivery and ensures completeness of all transaction paperwork. Reports immediately to Operations manager and Director of Pharmacy ALL discrepancies.

7. Reports directly to Medication Safety Officer of any discrepancies in daily inventory of the CII Safe

8. Maintaining the operational efficiency of the Smart Sink. Perform monthly inspections of the Cactus Smart Sink for full cartridges of liquid and solid waste making sure the waste is unrecoverable, non-retrievable and unusable.

9. Maintains necessary accounting records and documents of disposal per regulatory guidelines in accordance with Drug Enforcement Agency (DEA), Maryland Board of Pharmacy and JHHS.

10. Assumes all other duties assigned as a Pharmacy Technicians duties and responsibilities that are appropriate to the position. The above responsibilities are a general description of the level and nature of the work assigned to this classification and is not to be considered as all-inclusive.

1. General Job Knowledge – Demonstrates knowledge of techniques, procedures, use of equipment, and Hospital & departmental policies necessary for job performance.

Aseptic Technique

2. Under direct supervision, assists the pharmacist in accurately compounding and dispensing of intravenous admixtures and total parenteral nutrition solutions.

3. Prepares parenteral cancer chemotherapy accurately and using safe technique.

4. Maintains annual aseptic technique competency.

Contributes to the effective operation of the dept.

5. Answers the telephone, identifying self and department. Directs call to appropriate personnel.

6. Answers requests at the window and makes stat deliveries to patient care areas when requested.

7. Fills physician orders and stock requisitions accurately.

8. Replenishes medications in emergency crash carts or floor stock areas accurately.

9. Keeps pharmacy areas clean, neat, and well-organized. Keeps pharmacy equipment clean. Initiates work orders when appropriate.

10. Attends pharmacy staff meetings.

11. Completes appropriate competencies as assigned.

12. Assists pharmacist in filling new medication orders.

13. Completes Medication room inspections each month.

14. Repackages bulk medications in unit dose packages accurately per established procedure.

Supervision of Staff

15. Directs, oversees and coordinates operational activities of technician staff. Organizes and prioritizes work assignments for direct reports.

16. Ensures staff adheres to department safety and quality standards

17. Assumes a professional leadership role in promoting teamwork and an environment of learning and growth. Trains staff and counsels when appropriate.

18. Perform daily huddles with staff and ensure information is relayed to all staff

Automation

19. Delivers medications and supplies to patient care and ancillary areas accurately and per established schedule.

20. Maintains logs, records, and other required documentation accurately. Files documentation in appropriate locations.

21. Rotates stock to ensure use before expiration date.

22. Identifies and replaces outdated and unusable drugs in assigned areas within department and in Pyxis. Completes and documents all assigned medication area storage inspections at least monthly.

1. General Job Knowledge – Demonstrates knowledge of techniques, procedures, use of equipment, and Hospital & departmental policies necessary for job performance.

Aseptic Technique

2. Under direct supervision, assists the pharmacist in accurately compounding and dispensing of intravenous admixtures and total parenteral nutrition solutions.

3. Prepares parenteral cancer chemotherapy accurately and using safe technique.

4. Maintains annual aseptic technique competency.

Contributes to the effective operation of the department

5. Answers the telephone, identifying self and department. Directs call to appropriate personnel.

6. Answers requests at the window and makes stat deliveries to patient care areas when requested.

7. Fills physician orders and stock requisitions accurately.

8. Replenishes medications in emergency crash carts or floor stock areas accurately.

9. Keeps pharmacy areas clean, neat, and well-organized. Keeps pharmacy equipment clean.

10. Attends pharmacy staff meetings.

11. Completes appropriate competencies as assigned.

12. Assists pharmacist in filling new medication orders.

13. Restocks medication and IV dispensing areas accurately within specific time periods.

14. Repackages bulk medications in unit dose packages accurately per established procedure.

Automation

15. Delivers medications and supplies to patient care and ancillary areas accurately and per established schedule.

16. Maintains logs, records, and other required documentation accurately. Files documentation in appropriate locations.

17. Rotates stock to ensure use before expiration date.

18. Identifies and replaces outdated and unusable drugs in assigned areas within department and in Pyxis. Completes and documents all assigned medication area storage inspections at least monthly.

• Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
• Interpreted and processed medication orders under supervision of pharmacist.
• Efficiently responded to voicemails from healthcare providers and customers.
• Communicated with insurance companies for billing purposes.
• Managed medication stocks, including conducting counts, labeling products and maintaining controls.
• Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
• Verified insurance benefits to refill medications by examining formularies and calling insurance companies for exceptions.
• Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
• Prepared prescription labels, promoting accuracy in medication administration and dosing.
• Managed inventory and reduced costs by negotiating prices with multiple generic pharmaceutical suppliers.