Odilia Perez
Los Angeles,CA
Summary
Friendly, motivated and professional with experience in delivering excellent customer service in a fast-paced environment. Skilled in sales, merchandising, and teamwork, with a strong ability to connect with customers and represent brand positively.
Overview
4
4
years of professional experience
Work History
Vehicle Registration Specialist
O & A Trucking Solutions
Los Angeles, CA
12.2024 - Current
- Processed vehicle registrations, title transfers, renewals, and plates in accordance with state DMV regulations
- Reviewed legal documents including bills of sale, titles, lien releases, and power of attorney forms for accuracy and completeness
- Calculated registration fees, taxes, and penalties with precision
- Maintained accurate records in internal and state systems
- Communicated with customers, dealerships, and DMV offices to resolve discrepancies
- Ensured compliance with confidentiality and data protection standards
- Reduced processing errors by carefully auditing documents prior to submission
- Assisted customers with documentation requirements and application status
- Entered and maintained records with a high level of accuracy
- Managed incoming calls, emails, and in-person inquiries
- Supported compliance with company and regulatory procedures
Server
Panda Express
Monterey Park, CA
01.2024 - 12.2024
- Greeted customers and provided friendly, efficient service in a fast-paced environment
- Took orders accurately and handled cash and card transactions using POS systems
- Served food quickly while following portion control and food safety standards
- Maintained cleanliness of dining area, service counters, and workstations
- Assisted with restocking food, supplies, and utensils during shifts
- Worked closely with kitchen staff to ensure order accuracy and smooth operations
- Resolved customer concerns professionally to ensure a positive dining experience
- Consistently met company standards for speed, quality, and customer service
Retail Sales Associate
Hollister
Montebello, CA
01.2022 - 03.2024
- Provided exceptional customer service by greeting customers, answering questions, and offering styling and product recommendations
- Assisted customers with fitting rooms, checkout, and returns while maintaining a positive shopping experience
- Operated POS system accurately, handling cash and card transactions
- Maintained store appearance by folding clothes, restocking merchandise, and organizing displays
- Met sales goals by promoting current deals, loyalty programs, and new arrivals
- Worked collaboratively with team members to ensure smooth store operations during peak hours
- Followed company policies related to loss prevention and customer safety
Education
High School Diploma -
Alliance Morgan Mckinzie High School
Los Angeles, CASkills
- Friendly
- Positive attitude
- Initiative in social settings
- Good customer service
- Team player
Languages
English
Full Professional
Spanish
Full Professional
Availability
Monday - Friday : 5:30-Closing
Saturday - Sunday : Open Availability
Timeline
Vehicle Registration Specialist
O & A Trucking Solutions
12.2024 - Current
Server
Panda Express
01.2024 - 12.2024
Retail Sales Associate
Hollister
01.2022 - 03.2024
High School Diploma -
Alliance Morgan Mckinzie High School