Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Odily Zeledon

Portland,OR

Summary

Dynamic leader with proven expertise in customer service and budgeting from my tenure at El Compadre. Excelled in enhancing customer satisfaction and streamlining inventory management, leading to increased repeat business. Skilled in employee training and adept at fostering positive relationships, I consistently uphold workplace safety and financial acumen.

Retail management professional with extensive experience in cashier operations and team supervision. Proven track record of enhancing operational efficiency and maintaining high customer service standards. Ability to collaborate effectively with team members and adapt to changing retail needs, ensuring smooth store functionality.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cashier Assistant Manager

El Compadre
09.2023 - 11.2024

International Remittances
Inventory
Administration

Human Resources

Cashier

  • Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
  • Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
  • Built positive relationships with customers to increase repeat business.
  • Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
  • Monitored sales transactions for accuracy, upholding company policies regarding discounts, returns, and exchanges.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Education

Masters in Higher Education - Business Administrator

La Salle - Nicaragua
UPONIC - Nicaragua
01-2010

Skills

  • Sales promotion
  • Employee training
  • Workplace safety
  • Budgeting and finance
  • Customer service
  • Student-centered learning
  • Parent-teacher communication
  • Academic advising

Certification

Business Administration Certificate

Master in Higher Education


Timeline

Cashier Assistant Manager

El Compadre
09.2023 - 11.2024

Business Administration Certificate

Master in Higher Education


Masters in Higher Education - Business Administrator

La Salle - Nicaragua
Odily Zeledon