Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Little Woodrows
Austin, TX
10.2021 - Current
Managed daily operations of the store, including scheduling and supervising staff.
Ensured that customer service standards were met or exceeded at all times.
Monitored inventory levels and placed orders for new stock as needed.
Analyzed financial data and prepared reports for senior management.
Created promotional campaigns to increase store traffic and generate revenue.
Resolved customer complaints in a timely manner while maintaining a professional demeanor.
Prepared weekly schedules for staff members based on their availability.
Communicated regularly with suppliers regarding product delivery timelines, pricing information.
Managed store cash intake with high accuracy and prepared daily bank deposits.
Motivated and led team members to work together to achieve targets.
Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
Monitored inventory levels and ordered supplies to maintain optimal stock.
Rural Carrier
United States Postal Service, USPS
Manor, Texas
05.2001 - 10.2021
Inspected mail for proper postage and addressed, sorting into delivery sequence.
Ensured packages were delivered to the correct address in a timely manner.
Conducted daily vehicle inspections of assigned vehicle.
Provided customer service by answering questions about postal services.
Operated scanner to track shipments and record delivery information.
Delivered packages using company-provided vehicles or public transportation.
Checked all outgoing mail pieces for accuracy before loading onto truck for delivery.
Responded quickly to emergency situations such as accidents along the route or customer complaints.
Picked up and delivered mail to businesses and residences on schedule, allotting time for poor weather and road conditions.
Took outgoing mail from customers by hand and obtained letters from boxes.
Greeted customers with pleasant attitude and offered assistance with mail-related issues.
Obtained signatures for registered, certified, and insured mail.
Sorted mail for delivery, arranging mail in delivery sequence.
Sold stamps and money orders to mail customers along daily route.