Ongisa (Owen) Ongisa
Los Angeles,USA
Summary
Highly skilled and detail-oriented logistics and supply chain professional with extensive experience in inventory management, order fulfillment, warehouse operations, and customer service. Proven ability to analyze data, optimize processes, and ensure seamless logistics operations. Proficient in advanced Microsoft Excel functions (V-lookups, Pivot Tables, Macros) and knowledgeable in SAP and Cargo Wise for order management and inventory control. Adept at working with carriers, managing warehouse inventory, and ensuring compliance with industry regulations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Golf Caddy
Riviera Country Club
03.2017 - Current
- Contributed to a positive club atmosphere by actively participating in caddy training programs, staff meetings, and social events.
- Enhanced golfer experience by providing accurate yardage information and club recommendations.
- Developed strong relationships with members through exceptional customer service, ensuring repeat business.
Inventory Controller & Sales
Challenger Cable
01.2024 - 07.2024
- Managed daily inventory operations, ensuring optimal stock levels, tracking shipments, and reducing overstock risks
- Utilized Microsoft Excel (Pivot Tables, V-lookups, Macros) to generate detailed inventory reports and conduct data analysis
- Coordinated with vendors and logistics teams to ensure timely replenishment and distribution of materials
- Maintained continuous communication with warehouse personnel to ensure accuracy in tagging, receiving, and order fulfillment
- Assisted in order management and customer service, ensuring prompt resolution of delivery and return-related issues
International Logistics Specialist
KWT Transport
01.2021 - 09.2021
- Managed global shipments, ensuring timely and efficient transportation across multiple regions
- Liaised with carriers and warehouse teams to streamline logistics processes, reducing delays and inefficiencies
- Logged and processed merchandise authorizations, maintaining accurate records for inventory reconciliation
- Applied problem-solving skills to investigate and resolve shipping and customer service issues, ensuring sustainable resolutions
- Collaborated with cross-functional teams to improve customer experience and optimize logistics operations
Education
Bachelor of Commerce - Marketing Management
University of South Africa (UNISA)
06.2021
International Trade & Commerce - Import/Export Operations
University of California - Los Angeles (UCLA)
Los Angeles, CA05.2018
Skills
- Logistics & Supply Chain Management
- Order Lifecycle
- Warehouse Operations
- Freight Management
- Carrier Engagement
- Inventory Control & Materials Management
- Stock Optimization
- Cycle Counting
- Replenishment Planning
- Advanced Microsoft Excel
- V-lookups
- Pivot Tables
- Macros
- Data Analysis & Reporting
- Enterprise Resource Planning (ERP) Systems
- SAP Experience
- Order Management & Customer Service
- Sales Support
- Returns Processing
- Dispute Resolution
- Process Optimization & Problem-Solving
- Root Cause Analysis
- Team Leadership & Collaboration
Certification
- Inventory Management: Supply Chain & Business Operations, Udemy, 07/01/24
- Microsoft Advanced Excel, Udemy, 07/01/24
- Project Management Course, Udemy, In Progress
Additional Qualifications
- Strong understanding of warehouse operations, inventory management, and order lifecycle processes.
- Experienced in reading and interpreting logistics documentation to ensure accuracy and compliance.
- Ability to exercise judgment within defined logistics practices and policies to drive actions and countermeasures.
- Excellent communication skills when engaging with internal and external stakeholders to ensure efficient supply chain management.
Timeline
Inventory Controller & Sales
Challenger Cable
01.2024 - 07.2024
International Logistics Specialist
KWT Transport
01.2021 - 09.2021
Golf Caddy
Riviera Country Club
03.2017 - Current
International Trade & Commerce - Import/Export Operations
University of California - Los Angeles (UCLA)
Bachelor of Commerce - Marketing Management
University of South Africa (UNISA)
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