Odyssey Ortiz
Compton,CA
Summary
Dynamic Retail Sales Associate with a proven track record in customer service and visual merchandising. Expertise in inventory management and creating appealing store presentations to enhance customer experiences.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
WSS Warehouse Shoe Sale
Compton, California
12.2023 - Current
- Guided customers in selecting clothing and accessories that matched their preferences, enhancing overall shopping experience.
- Maintained visual merchandising standards to enhance store appeal and product visibility.
- Restocked merchandise and organized displays to create an inviting sales floor that attracted customer interest.
- Participated in inventory management tasks, including counts and stock organization efforts.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Welcomed customers upon store entry and offered personalized assistance to address their needs.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Provided product information and answered customer questions.
- Created price tags and merchandise signs for new items.
- Monitored inventory levels throughout the day and restocked items promptly.
- Processed returned merchandise according to company policies.
Retail Sales Associate (seasonal)
Guess
Santa Ana, California
11.2023 - 12.2023
- Guided customers in product selection and offered personalized style advice.
- Maintained store appearance through visual merchandising and organization.
- Assisted customers with finding the right product for their needs.
- Responded to customer inquiries and efficiently located merchandise.
- Welcomed customers upon store entry and offered immediate assistance.
- Completed transactions in an efficient manner while providing excellent customer service.
Retail Sales Associate
Fashion Q
02.2022 - 11.2023
- Guided customers in selecting clothing and accessories to match their individual styles, enhancing overall shopping experience.
- Welcomed customers and provided personalized assistance in locating items, contributing to higher customer satisfaction and loyalty.
- Executed visual merchandising standards to optimize store layout and elevate product visibility for increased customer engagement.
- Restocked merchandise and organized displays to ensure a well-presented sales floor.
Education
Some College (No Degree) - General Ed
Sant Ana College
Santa Ana, CA02-2023
High School Diploma -
Lorin Griset Academy
Santa Ana, CA05-2022
Skills
- Retail sales
- Customer service
- Customer relationship management
- Product knowledge
- Visual merchandising
- Store presentation
- Visual display arrangement
- Inventory management
- Stock replenishment
- Merchandise restocking
- Cash handling
- Cash drawer balancing
- Order processing
- Price tagging
- Barcode scanning
- Truck unloading
- Store maintenance
- Attention to detail
- Customer assistance
- Bilingual proficiency
Timeline
Retail Sales Associate
WSS Warehouse Shoe Sale
12.2023 - Current
Retail Sales Associate (seasonal)
Guess
11.2023 - 12.2023
Retail Sales Associate
Fashion Q
02.2022 - 11.2023
Some College (No Degree) - General Ed
Sant Ana College
High School Diploma -
Lorin Griset Academy