Ofega Ogbevire
Richmond,TX
Summary
Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.
Overview
7
7
years of professional experience
Work History
Host/Server
Yen Teppanyaki Steak House
02.2019 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Escort guests to tables, provided menus and discussed daily specials.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Reviewed and periodically updated seating chart to reflect open and occupied seating.
- Maintained orderly flow of guests from reception area into dining room and informed customers of wait times
- Collected finals bills and processed cash and credit card payments
- Answered incoming calls and provided information regarding hours of operation, location and menu items
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Cultivated warm relationships with regular customers.
Shift Leader
Jersey Mikes Subs
01.2021 - 03.2022
- Providing direction and support to crew members
- Ensuring Tasks are completed efficiently
- Handling cash transactions, managing inventory levels, and following proper procedures to open and close the store correctly.
- Ensure the food preparation is complete and organized.
- Advertising regarding the menu -Handle customers' concerns and complaints to ensure a high-quality dining experience.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Server
Taste Of Texas
03.2022 - 02.2023
- Greeted new customers, discussed specials, and took drink orders.
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Processed orders and sent to kitchen employees for preparation.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Shift Leader
Dandelion Cafe
02.2023 - Current
- Supervise and direct FOH staff to ensure operations run smoothly
- Provide appropriate training and support to employees
- Provide customer service by greeting and assisting customers in a friendly and welcoming manner
- Run food and bus tables accordingly
- Make specialty coffee drinks with a manual espresso machine, such as smoothies, mimosas, etc.
- Expertly prepare and serve a variety of coffee beverages.
- Contribute to routine cleaning tasks, ensuring a hygienic environment for both customers and staff
- Prep juices, homemade syrups, etc.
Account Executive
Revolve Marketing
07.2024 - 09.2024
- Contributed to event marketing, sales, and brand promotion
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day to day operations and decisions
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Education
Associates - Computer Engineering
Houston Community College
Houston, Texas02.2022
Some College - Computer Engineering Technology
University of Houston
Houston, TX05-2027
Skills
- Communication
- Active Listening
- Positive attitude
- Team leadership
- Problem Solving
- Time Management
- Adaptability
- Decision-making
- Collaboration
- Data Analysis
- Social Media Skills
- Organization
- Critical Thinking
- Computer Technology
- Creative Writing
- Networking
- Attention to Detail
- Multitasking
- Food Preparation
- Cash Handling
- POS system operation
Timeline
Account Executive
Revolve Marketing
07.2024 - 09.2024
Shift Leader
Dandelion Cafe
02.2023 - Current
Server
Taste Of Texas
03.2022 - 02.2023
Shift Leader
Jersey Mikes Subs
01.2021 - 03.2022
Host/Server
Yen Teppanyaki Steak House
02.2019 - 03.2020
Associates - Computer Engineering
Houston Community College
Some College - Computer Engineering Technology
University of Houston
Personal Information
Date of Birth: Oct 17, 2001
Similar Profiles
Elsie MillerElsie Miller
Lead Hostess at Mr. An’s Teppanyaki Steak & SeafoodLead Hostess at Mr. An’s Teppanyaki Steak & Seafood
Paul DangPaul Dang
Chefs Manager at Musashis Japanese Steak House Japanese Steak HouseChefs Manager at Musashis Japanese Steak House Japanese Steak House
Ben McDonaldBen McDonald
Host at Misono Japanese Steak House & Sushi BarHost at Misono Japanese Steak House & Sushi Bar
Treylon JamesTreylon James
Sales Consultant at Gillman NissanSales Consultant at Gillman Nissan
JAMES R. MEADEJAMES R. MEADE
Derrick Hand at Nabors Drilling IndustriesDerrick Hand at Nabors Drilling Industries