Ofelia Alba Orozco

• Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
• Handled mail and packages with care to prevent damage during delivery.

10 years working in the restaurant industry FOH and BOH

With highlights experience to recipes , maintaining a clean and organized kitchen and demonstrating strong time management and multitasking abilities

• Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• FOH Provided excellent costumer service ensuring guests satisfaction,
• Boosted customer satisfaction, promptly addressing and resolving complaints.
• Greeted customers and answered inquiries regarding menu items and specials.
• Implemented waste reduction strategies, contributing to cost savings.
• Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
• Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
• Operated dishwashing and sanitizing equipment according to manufacturer instructions.
• Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
• Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Processed customer payments and balanced cash drawers.
• Made food according to standard recipes with requested changes for customer satisfaction.